Terrance Barnes
Philadelphia,PA
Summary
I've been doing maintenance for the past 15 years. Also remodeling homes from the bottom up as well.
Overview
9
9
years of professional experience
Work History
Agent
Blaqwater Protection
06.2019 - Current
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
- Personal Security
Maintenance Technician
Besty Owens
09.2018 - 12.2019
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Maintenance Technician
Danny's Chen Reality
03.2015 - 06.2016
Maintenance for multiple properties
Remodeling
Education
High School Diploma -
Simon Gratz High School
Philadelphia, PA06.2001
Skills
- Escrow Management
- Contract Negotiation Expertise
- Resource Allocation
- Customer Complaint Resolution
Timeline
Agent
Blaqwater Protection
06.2019 - Current
Maintenance Technician
Besty Owens
09.2018 - 12.2019
Maintenance Technician
Danny's Chen Reality
03.2015 - 06.2016
High School Diploma -
Simon Gratz High School
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