Terrance Barnes

• Followed up on customers' inquiries to assess satisfaction with provided solutions.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Handled and promptly resolved customer complaints to maintain professional relationships.
• Resolved caller issues quickly and thoroughly.
• Personal Security

• Operated varied hand and power tools to complete repairs.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Maintenance for multiple properties

Remodeling