Terrance Day
Springfield,IL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead
Bunn
05.2021 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Manager/Chef
Parkway Cafe
04.2010 - 03.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Education
High School Diploma -
Southeast High School
Springfield05.2004
Skills
- Contract Management
- Performance Management
- Workforce Management
- Marketing
- Operations Management
Certification
- CM - Certified Manager Certification
- HVAC Certified
- licensed Brazer
Timeline
Team Lead
Bunn
05.2021 - Current
Manager/Chef
Parkway Cafe
04.2010 - 03.2020
High School Diploma -
Southeast High School
- CM - Certified Manager Certification
- HVAC Certified
- licensed Brazer
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