Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Terrance Fike

Lancaster,OH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Supervisor of Crew

T&T Lawn Care
Lancaster, Ohio
11.2008 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Adhered to company safety standards, Coast Guard rules and at-sea rescue procedures.
  • Trained employees in time management and proper ways to complete job duties.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Monitored team members to verify work quality and address concerns.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Developed and implemented process improvements to increase productivity.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Generated and analyzed weekly reports to track crew performance and identify areas of improvement.

Picker Packer

Anchor Hocking Glass
Lancaster, MO
04.2003 - 07.2008
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Picked and packed order items.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Education

Diploma -

Chamberlain High School
Tampa, FL
06.1998

Skills

  • Point-Of-Sale Transactions
  • Performance Improvement
  • New Hire Training
  • Work Order Management
  • Issue Troubleshooting
  • Job Site Evaluation
  • Crew Management
  • Quality Control
  • OSHA Requirements
  • Safety Protocols and Procedures
  • OSHA
  • Material Safety Data Sheets
  • Teamwork and Collaboration
  • Performance Evaluations
  • Safety Guidelines

Accomplishments

  • Supervised team of 20 staff members. It was a pleasure of learning how to supervise a team. And it's been a pleasure to watch these 20 people grow within the company and move up like I did. It's awesome to see a growth of a company for just being a supervisor.

Timeline

Supervisor of Crew

T&T Lawn Care
11.2008 - Current

Picker Packer

Anchor Hocking Glass
04.2003 - 07.2008

Diploma -

Chamberlain High School

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Terrance Fike