Terrance Hemphill II
San Antonio,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions, evidenced by my tenure at HEB Grocery Store. Skilled in cash handling and customer service, I excel in fast-paced environments, demonstrating reliability and a strong work ethic. Achieved significant accuracy in financial transactions, contributing to a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Cashier
HEB Grocery Store
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Kitchen Helper
Bill Millers BBQ
06.2022 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Cashier
Walmart
10.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Professionalism and Courtesy
- Basic Math Competence
- Product Knowledge
- ID Verification
- Food handling
- Dishwashing
- Cleaning
- Stock Rotation
- Cooking
- Food Preparation
- Sanitation Procedures
Timeline
Cashier
HEB Grocery Store
03.2023 - Current
Cashier
Walmart
10.2022 - 01.2023
Kitchen Helper
Bill Millers BBQ
06.2022 - Current
High School Diploma -
Karen Wagner High School
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