Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Terrance McMillan

Henderson,NV

Summary

Dynamic professional with a proven track record in team leadership and cost reduction at Ultra Clean Express Carwash. Achieved a 12% reduction in labor costs through enhanced productivity and effective communication. Expertise in retail operations and dedication to exceptional customer service fosters a collaborative work environment.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Ultra Clean Express Carwash
Henderson, USA
07.2024 - Current
  • Supervised and trained team of 10 employees, enhancing skills and productivity through guidance and support
  • Implemented new scheduling system and reduced labor costs by 12%
  • Managed daily operations, ensuring smooth workflow and operational efficiency
  • Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
  • Oversaw inventory levels, maintaining stock availability and reducing excess or obsolete items
  • Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
  • Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

Shift Lead

Ultra Clean Express Carwash
Henderson, USA
07.2023 - 07.2024
  • Led a team of 10 employees, providing guidance and support to ensure successful completion of tasks
  • Implemented communication strategies that fostered collaboration and enhanced team productivity
  • Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
  • Developed client relationships through effective communication and exceptional customer service

Crew Member

Market Street United
Mansfield, USA
11.2022 - 03.2023
  • Delivered friendly and professional customer service by greeting and assisting customers with inquiries
  • Operated cash register, accurately processing transactions and ensuring customers received correct change
  • Ensured cleanliness of cash register area, promptly clearing and sanitizing station for next customer

Education

Associate Degree - Sonography

College of Southern Nevada
Henderson, NV
02.2026

Bachelor of Science - Comprehensive Medical Imaging

University of Nevada-Las Vegas
Las Vegas, NV
06.2025

High School Diploma -

Mansfield High School
Mansfield, TX
05.2023

Skills

  • Team leadership
  • Effective communication
  • Problem resolution
  • Customer service
  • Time management
  • Retail operations
  • Cost reduction
  • Sales growth
  • Sonography techniques
  • Medical imaging
  • Patient care
  • Team building

Affiliations

Economic Development Chair in C100

Timeline

Assistant Manager

Ultra Clean Express Carwash
07.2024 - Current

Shift Lead

Ultra Clean Express Carwash
07.2023 - 07.2024

Crew Member

Market Street United
11.2022 - 03.2023

Associate Degree - Sonography

College of Southern Nevada

Bachelor of Science - Comprehensive Medical Imaging

University of Nevada-Las Vegas

High School Diploma -

Mansfield High School
Terrance McMillan