Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrance Morris

Bellingham,WA

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

9
9
years of professional experience

Work History

Outreach Case Manager

Cornerstone
Seattle, WA
06.2024 - Current
  • Counseled clients on available resources within the community that could help meet their needs.
  • Organized group activities to provide socialization opportunities for clients.
  • Maintained accurate records of client data including demographics, assessments, progress notes, referrals.
  • Facilitated weekly case management meetings with clients to review progress towards goals and provide additional support as needed.
  • Provided emotional support and advocacy for vulnerable populations facing discrimination due to being homeless.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.

Lead Case Manager II

Mercy Housing Northwest
Bellingham, WA
01.2022 - 06.2024
  • Organized group activities to provide socialization opportunities for clients.
  • Provided crisis intervention support for clients in emergency situations.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Conducted home visits to assess the safety of living environments for clients.

Director of Housing

Northwest Youth Services
Bellingham, WA
01.2020 - 01.2022
  • Participated in community events focused on promoting affordable housing options.
  • Organized outreach programs designed to inform residents about available resources within their communities.
  • Facilitated training sessions for employees involved in managing residential units.
  • Provided support during emergency situations involving residential properties owned by the organization.

Housing Manager

Northwest Youth Services
Bellingham, WA
05.2018 - 01.2020
  • Provided case management services to clients including individualized plans for housing stability.
  • Assisted in creating budgets for funding requests from external organizations.
  • Managed the intake process for new residents including conducting interviews, verifying eligibility criteria, and assigning beds accordingly.

Housing Case Manager

Northwest Youth Services
Bellingham, WA
08.2016 - 05.2018
  • Developed outreach strategies to engage homeless individuals living in encampments or shelters into supportive housing programs.
  • Provided emotional support and advocacy for vulnerable populations facing discrimination due to race, gender identity or sexual orientation.
  • Organized educational workshops for tenants focused on budgeting skills, conflict resolution techniques, healthy relationships building strategies.

Education

Bachelor of Arts - Theology Studies With Emphasis in Global Ministry 

Howard University
Washington, DC
06-2005

Skills

  • Crisis intervention
  • Advocacy strategies
  • Community collaboration
  • Housing stability planning
  • Client assessment
  • Emotional support
  • Conflict resolution
  • Outreach program development

Timeline

Outreach Case Manager

Cornerstone
06.2024 - Current

Lead Case Manager II

Mercy Housing Northwest
01.2022 - 06.2024

Director of Housing

Northwest Youth Services
01.2020 - 01.2022

Housing Manager

Northwest Youth Services
05.2018 - 01.2020

Housing Case Manager

Northwest Youth Services
08.2016 - 05.2018

Bachelor of Arts - Theology Studies With Emphasis in Global Ministry 

Howard University