Rachel Gomez
Los Angeles,CA
Overview
7
7
years of professional experience
Work History
Outreach case manager
Hopics
Los Angeles, California
10.2024 - Current
- Facilitated communication between clients and multidisciplinary teams.
- Educated clients about available resources and support services.
- Documented case notes accurately in client management systems.
- Collaborated with community organizations to enhance client services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Researched and analyzed community needs to determine program directions and goals.
- Provided hands-on and proactive leadership to community services staff.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
Hiring Coordinator
LAZ Parking
Los Angeles, California
06.2022 - 10.2024
- Collaborating with both manager & employer to handle questions and resolve worker-related issues.
- Prepared & send out daily emails of candidates hiring process ensuring accuracy with human resources as needed.
- Responsible for updates in excel for reports, analysis & date entry.
- Order motor vehicle records, drugs screening, & background checks.
- Conducted pre analysis on candidate’s background check hits & motor vehicle records before reviewing with human resources.
Recreation Assistances
Los Angeles Park and Recreations
12.2019 - 06.2022
- Assisted with the planning & implementation of recreational programs for residents, including arts & crafts, exercise classes, games, hobbies, music, special events and trips.
- Performed other duties as assigned by the Activity Director or Supervisor within the Recreation Department which may include clerical work or maintenance tasks around the facility.
- Develops relationships with local organizations to collaborate to provided varies of service for the community.
Education
High School Diploma -
La Puente High School
CA05-2019
Skills
- Client advocacy
- Resource education
- Case documentation
- Crisis intervention
- Multidisciplinary collaboration
- Candidate communication
Timeline
Outreach case manager
Hopics
10.2024 - Current
Hiring Coordinator
LAZ Parking
06.2022 - 10.2024
Recreation Assistances
Los Angeles Park and Recreations
12.2019 - 06.2022
High School Diploma -
La Puente High School