Dynamic customer service professional with a proven track record at Metro Market, excelling in problem resolution and active listening. Adept at utilizing Microsoft Excel for data entry and enhancing team collaboration to drive customer satisfaction. Committed to delivering results and fostering positive customer experiences in fast-paced environments.
Work History
Customer Service Representative
2 Years 6 Months
Metro Market | 03.2023 - 09.2025
Assisted customers with inquiries and resolved issues efficiently.
Processed transactions accurately using point-of-sale systems.
Maintained product knowledge to provide informed recommendations.
Collaborated with team members to enhance customer service experience.
Lumber Associate
1 Month
Home Depot | 08.2023 - 09.2023
Assisted customers in locating and selecting lumber products, ensuring high levels of satisfaction.
Operated forklifts and other equipment to efficiently manage inventory and stock levels.
Maintained clean and organized work areas, adhering to safety protocols and standards.
Associate
9 Months
Walmart | 09.2021 - 06.2022
Assisted customers with product selection and inquiries, enhancing shopping experience.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
Maintained organized sales floor by restocking merchandise and arranging displays.
Restaurant Team Member
1 Year 2 Months
KFC | 06.2019 - 08.2020
Provided exceptional customer service to enhance dining experience and ensure satisfaction.
Operated kitchen equipment and adhered to safety standards for food preparation.
Maintained cleanliness and organization of workstations to promote efficiency.