Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Terrell Harris

Metro Market
Milwaukee
1
Certification
6
years of professional experience

Dynamic customer service professional with a proven track record at Metro Market, excelling in problem resolution and active listening. Adept at utilizing Microsoft Excel for data entry and enhancing team collaboration to drive customer satisfaction. Committed to delivering results and fostering positive customer experiences in fast-paced environments.

Work History

Customer Service Representative

2 Years 6 Months
Metro Market | 03.2023 - 09.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained product knowledge to provide informed recommendations.
  • Collaborated with team members to enhance customer service experience.

Lumber Associate

1 Month
Home Depot | 08.2023 - 09.2023
  • Assisted customers in locating and selecting lumber products, ensuring high levels of satisfaction.
  • Operated forklifts and other equipment to efficiently manage inventory and stock levels.
  • Maintained clean and organized work areas, adhering to safety protocols and standards.

Associate

9 Months
Walmart | 09.2021 - 06.2022
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
  • Maintained organized sales floor by restocking merchandise and arranging displays.

Restaurant Team Member

1 Year 2 Months
KFC | 06.2019 - 08.2020
  • Provided exceptional customer service to enhance dining experience and ensure satisfaction.
  • Operated kitchen equipment and adhered to safety standards for food preparation.
  • Maintained cleanliness and organization of workstations to promote efficiency.

Education

No Degree

North Division High School

Skills

Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Computer proficiency
Conflict resolution
Microsoft Excel
Professional telephone demeanor
Microsoft outlook
Order processing
Team development
Prioritization

Certification

Fork lift certified

Timeline

Lumber Associate

Home Depot
08.2023 - 09.2023Read More

Customer Service Representative

Metro Market
03.2023 - 09.2025Read More

Associate

Walmart
09.2021 - 06.2022Read More

Restaurant Team Member

KFC
06.2019 - 08.2020Read More

North Division High School

No Degree
Read More
Terrell Harris