Terrell Lucas
Newark,DE
Summary
Organized File Clerk skilled in file management, data entry and information processing. Handles physical and digital files with care to promote information accuracy. Diligent, motivated and reliable professional with strong prioritization skills.
Overview
13
13
years of professional experience
Work History
Mail Processing Clerk
American Transit Insurance Company
04.2016 - Current
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Labeled packages with clear, correct information to reduce mailing errors.
File Clerk
American Transit Insurance Company
04.2016 - Current
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Added and updated records with current materials.
- Examined, categorized, and sorted incoming documents.
- Compiled, sorted and filed high volume of documents.
- Retrieved file information and made copies for authorized users.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Operated office equipment to scan and copy documents.
- Located and retrieved requested documents in accordance with established policies.
File Clerk
American Transit Insurance Company
12.2025 - Current
- Processed high volumes of data entries with accuracy and attention to detail.
- Completed data entry tasks with accuracy and efficiency.
- Monitored and updated filing systems to meet organization standards.
Retail Sales Associate
JCPenney
08.2013 - 03.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Informed customers about special promotions and provided detailed information for various products.
- Assisted customers in making informed purchase choices and selecting products.
Education
High School Diploma -
Queens High School For Information Research And Technology
Far Rockaway, NY07-2013
Skills
- Workplace Safety
- Problem-Solving Skills
- Sorting and Labeling
- Team Collaboration
- Customer Service
- Document Scanning
- Greeting Visitors
- Cash Register Operation
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Ability to Lift 40 Pounds
Timeline
File Clerk
American Transit Insurance Company
12.2025 - Current
Mail Processing Clerk
American Transit Insurance Company
04.2016 - Current
File Clerk
American Transit Insurance Company
04.2016 - Current
Retail Sales Associate
JCPenney
08.2013 - 03.2016
High School Diploma -
Queens High School For Information Research And Technology