Summary
Overview
Work History
Education
Skills
Timeline
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Terrence Curtis

norfolk,Virginia

Summary

Customer-centered business manager bringing broad background in project management, customer relations and continuous improvement. Demonstrated skills in developing and deepening internal and external relationships. Practiced problem-solver with technologically-savvy nature.

Overview

1
1
year of professional experience

Work History

Business Manager

A to Z hauling
Norfolk, VA
03.2024 - Current
  • Directed customer service policies to enhance customer satisfaction and loyalty.
  • Achieved successful project completion by creating operational plans that aligned with customer expectations.
  • Effectively determined customer needs and requirements by engaging in conversation using outstanding verbal skills.
  • Addressed customer questions and concerns regarding products and services.

Business Manager

Clean And Fresh Cleaning Service
Norfolk, VA
03.2023 - Current
  • Negotiated pricing agreements with vendors and suppliers based on organizational needs.
  • Ensured compliance with industry regulations and company policies.
  • Evaluated employee performance reviews and suggested appropriate changes or enhancements.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Demonstrated exceptional verbal communication skills to effectively engage customers and identify their needs.

Education

Bachelor of Science - Business Administration And Management

Keystone College
La Plume, PA
05-2014

Skills

  • Customer Service
  • Customer Retention
  • Customer Relationship Management
  • Business Administration
  • Analytical Thinking
  • Issue Resolution

Timeline

Business Manager

A to Z hauling
03.2024 - Current

Business Manager

Clean And Fresh Cleaning Service
03.2023 - Current

Bachelor of Science - Business Administration And Management

Keystone College

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Terrence Curtis