Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Terrence C. Wintrow

Stratacache
KETTERING
1
Language
46
years of professional experience

Experienced leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Knowledgeable [Desired Position] with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

District Training Sales Manager

1 Year
Radio Shack | 09.2015 - 09.2016
  • Trained and guided managers in their development.
  • Conducted store visits to verify compliance with standards of excellence, trained associates to achieve their goals, and instructed managers on improving store performance.
  • Directed daily sales operations to meet revenue targets and maintain consistent customer service standards.
  • Trained sales associates on product knowledge, suggestive selling, and point-of-sale procedures.
  • Monitored inventory levels and coordinated merchandise replenishment to prevent stock shortages.

Manager

13 Years 5 Months
Radio Shack | 04.2002 - 09.2015
  • Developed and conducted training programs for future managers.
  • Addressed and solved customer concerns.
  • Responsible for day-to-day sales and store operation.
  • Managed the inventory process for the store.
  • Oversaw daily sales activities and store operations.
  • Developed training programs for associates in sales and store operations.
  • Performed evaluations for associates.
  • Established goals for the store and associates on a monthly, weekly, and daily basis.
  • Designed planograms for merchandise and verified accurate pricing.
  • Created staff schedules while adhering to payroll constraints.

Writer

7 Years 11 Months
Technical and Management Company (TAMSCO) | 04.1994 - 03.2002
  • Created user manual for F-15 Portable Reprogramming Station, facilitating user understanding and operational efficiency.
  • Produced IPB and maintenance manuals for B1-1B Pylon and Surface Position/Command Indicator, enhancing maintenance accuracy and accessibility.
  • Developed LANTIRN Transmitter, 400 Hz Frequency Converter, and Integrated Connector Assembly maintenance manual.
  • Authored technical manuals for McDonnell Douglas in SLIC 2B Data Base, improving documentation clarity and user reference.

Technical Analyst

7 Years 10 Months
Stratacache | 12.2018 - Current
  • Managed multiple queues effectively to ensure smooth workflow.
  • Demonstrated exceptional customer service by addressing client needs promptly.
  • I follow-up on tickets independently.
  • Followed up on tickets independently, ensuring timely responses and customer satisfaction.
  • I have received positive feedback from multiple customers.
  • Gathered positive feedback from customers to validate service quality.

Assistant General Manager

2 Years 2 Months
Books & Company | 09.2016 - 11.2018
  • Hired and developed associates to build a skilled team.
  • Set up planograms and store set.
  • Responsible for setting up of planograms and store set.
  • Coordinated author events, ensuring authors and support staff had necessary resources for successful execution.

Area Sales Manager (District manager)

14 Years
Radio Shack | 09.2002 - 09.2016
  • Oversaw operational performance at 13 retail locations.
  • Conducted store visits to ensure compliance with company standards.
  • Collaborated with managers to enhance store and associate performance.
  • Required to perform store visits ensuring stores are up to company standards.
  • Managed recruitment process for new store managers.

Production Manager/Lead Writer

9 Years 4 Months
Technical and Management Company (TAMSCO) | 04.1993 - 08.2002
  • Planned scheduling and tasking for personnel and manuals.
  • Conducted in process reviews and verification for manuals.
  • Edited and performed quality assurance on manuals.
  • Managed development of illustrated parts breakdown (IPBs) manuals, ensuring accuracy through engineer drawings, photos, and product user manuals.
  • Developed user manuals, integrating engineer drawings, photos, and product user manuals to enhance usability.
  • Developed maintenance and IPB manuals for C-130 Compass Call in SGML.
  • Rewrite of maintenance and IPB manuals for the Air Force Predator Reconnaissance airplane.
  • Developed the Army’s Dragon Communications system maintenance and IPB manual in Kosovo. This included documentation of satellite, voice, and Data systems.
  • Managed development of Navy E6-B maintenance manuals in SGML.
  • Converted maintenance and parts manuals for Special Operations Forces (SOF) Test Program Set (TPS) into SGML format.
  • Production of depot and intermediate level manuals for SOF TPS.
  • Developed 18 navigation and communication maintenance manuals for C-130 Gunship and Talon.

Writer

1 Year
System Engineering and Management Corporation (SEMCO) | 04.1992 - 04.1993
  • Produced nearly 3000 pages in under a year for Army 2 1/2-ton vehicle prototype, ensuring comprehensive documentation for operational use.
  • Created operator, maintenance, parts, and training manuals for engine, brakes, electronics, pneumatics, hydraulics, and steering system, enhancing user understanding and safety.
  • Drafted technical documents, reports, and correspondence aligned with company style standards.
  • Edited content for clarity, grammar, accuracy, and consistent tone across deliverables.
  • Collaborated with subject matter experts to gather information for precise written materials.

Writer

9 Months
O’Neil and Associates | 06.1991 - 03.1992
  • Developed comprehensive operator, maintenance, and parts manuals for engine, brakes, electronics, pneumatics, hydraulics, and steering systems, enhancing user understanding and safety.
  • Drafted technical documents, reports, and correspondence for internal and external stakeholders.
  • Edited content for grammar, consistency, and alignment with organizational style requirements.
  • Researched technical topics to ensure accurate, clear, and audience-appropriate writing.

Avionic Repairman

4 Years
United States Army | 02.1981 - 02.1985
  • Developed training program for field repair of countermeasure devices to enhance technician proficiency.
  • Performed flight line and bench repair of avionics, countermeasure devices, and electrical wiring on helicopters, ensuring operational readiness.
  • Executed avionics flight line and countermeasure device repairs, including electrical wiring, on AH-1, UH-1, OH-58, UH-60, and CH-57 helicopters, maintaining fleet safety and functionality.

Education

B.S. - Education

Wright State University | Fairborn, OH | 12-1989

Skills

Computer assembly
Religious education
Goals and performance
Performance improvement
Sales training
Technical training development
Sales training facilitation

Accomplishments

  • Promoted to Regional Sales Manager after [Number] successful years in the sales department.
  • Named "Manager of the Year" in [year].
  • Managed the [Award Name] award winning sales team at [Company Name].
  • Created a company-wide, comprehensive training program for all sales team members.
  • Documented and resolved [Issue] which led to [Results].
  • Author of “[Article Title],” published in [Journal Name] in [Year].
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].

Languages

English
Full Professional

Timeline

Technical Analyst

Stratacache
12.2018 - CurrentRead More

Assistant General Manager

Books & Company
09.2016 - 11.2018Read More

District Training Sales Manager

Radio Shack
09.2015 - 09.2016Read More

Area Sales Manager (District manager)

Radio Shack
09.2002 - 09.2016Read More

Manager

Radio Shack
04.2002 - 09.2015Read More

Writer

Technical and Management Company (TAMSCO)
04.1994 - 03.2002Read More

Production Manager/Lead Writer

Technical and Management Company (TAMSCO)
04.1993 - 08.2002Read More

Writer

System Engineering and Management Corporation (SEMCO)
04.1992 - 04.1993Read More

Writer

O’Neil and Associates
06.1991 - 03.1992Read More

Avionic Repairman

United States Army
02.1981 - 02.1985Read More

Wright State University

B.S. from Education
Read More
Terrence C. Wintrow