Terrence Hill
Philadelphia,PA
Summary
Detail-oriented and reliable clerk with 28 years of experience providing administrative and staff support in a fast-paced office environment. I am skilled in managing records, scheduling, data entry, and customer service. Recognized for accuracy and strong organizational skills that support smooth daily operations.
Overview
28
28
years of professional experience
Work History
Front Desk Clerk/ Support Worker
Addiction Medicine and Health Advocates,
Philadelphia, PA
12.1997 - Current
- Greeted patients and visitors with a warm and welcoming demeanor.
- Assisted in verifying insurance information for new and returning patients.
- Multi-tasking and time management.
- Team collaboration and communication.
- Supported team members with general clerical tasks and special projects.
- Data entry and record management.
- Microsoft Office Suite
- Maintaining office supply inventory.
- Managed appointment scheduling and ensured accurate patient records.
- Office equipment operation (copiers, scanners, fax machines)
- Workflow and process improvement.
- Managing phone lines and front desk support.
- Urinalysis Observer/Technician
Education
Some College (No Degree) -
Community College of Philadelphia
Philadelphia, PAWest Catholic Boys High
Philadelphia, PASkills
- Appointment scheduling
- Insurance verification
- Record management
- Data entry
- Office equipment operation
- Customer relationship management
- Cash handling
- Administrative support
- Oral and written communications
- Conflict and issue documentation
- Problem solving
Timeline
Front Desk Clerk/ Support Worker
Addiction Medicine and Health Advocates,
12.1997 - Current
Some College (No Degree) -
Community College of Philadelphia
West Catholic Boys High