Terrence Reed
Terminix
Southfield
27
years of professional experience
Managed sales performance across 10+ years, balancing team performance, customer service targets, and business objectives.
Work History
District Manager
6 Years 9 Months- Increased efficiency and drove branch revenue by optimizing daily operations.
- Designed sales and service strategies to improve revenue and retention.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Produced sales by executing complete sales cycle process from prospecting leads
- 85% NPS from customer surveys
- Growth from 6 million a year branch to 6.3 million
Manager
5 Years 5 Months- Managed day-to-day operations, including supervision and assignment delegation for 100-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Helped lead store for Revenue growth from 70 Million to 82 Million within 5 years
Chase Branch Manager
1 Year 6 Months- Directed branch operations, balancing sales goals, customer experience, and regulatory compliance.
- Coached bankers on deposit products, lending conversations, and needs-based referrals.
- Monitored cash management, vault controls, and daily balancing for operational accuracy.
- Ensured adherence to BSA, AML, and bank policy requirements during transactions.
Customer Sales Manager
3 Years 10 Months- Managed staff and operations in store with 25 Million in yearly revenue.
- Supervised 4 direct reports responsible for training and execution of sales initiatives.
- Created store vision and strategy to meet sales goals.
- Store awarded for growth in sales YOY 4 consecutive years.
- ACHIEVERS winner for store FY12
Home Theater Supervisor
5 Years 1 Month- Maintained current knowledge of market trends, business practices and latest products to share with new home theater customers.
- Improved all statistical categories through careful and strategic leadership of department activities.
- Aligned sales team members with objectives and revitalized operations to improve revenue and margin.
- Achieved 7% growth in sales in 2009.
Home Office Sales Supervisor
3 Years 10 Months- Supervised 12 direct reports responsible for Sales
- Created store vision and strategy to meet sales to be presented to Business Customers goals.
- Led District and Market team in sales overall. Revenue
Education
Bachelor of Science - Business Administration
Skills
Mac OS
Training and Development
Microsoft Office Suite
Situational Leadership
Team Building
Focus
Education and Training
other
Timeline
District Manager
Terminix
01.2020 - CurrentRead More
Manager
Apple Inc.- Somerset
08.2014 - 01.2020Read More
Chase Branch Manager
Chase Bank
02.2013 - 08.2014Read More
Customer Sales Manager
Best Buy
03.2009 - 01.2013Read More
Home Theater Supervisor
Best Buy Co Inc.
02.2004 - 03.2009Read More
Home Office Sales Supervisor
Best Buy Co Inc.
04.2000 - 02.2004Read More
Michigan
Bachelor of Science from Business Administration
Read More