Terrence Upchurch

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.

• Provided training to new employees on company policies, scale operations, and customer service standards.
• Expedited dispute resolutions involving weight discrepancies or miscommunication among team members.
• Coordinated with other departments to resolve discrepancies in shipping weights or material quantities promptly.
• Contributed to a safe working environment by adhering to all safety protocols and reporting potential hazards immediately upon identification.
• Assisted management in identifying areas for process improvement, contributing to increased productivity levels.
• Dispatched orders to drivers for efficiency.
• Used [Software] to track products as they arrived at and departed from facility.

As tenants moved and or evicted i went trashed out the apartments,I cleaned painted made necessary repairs for inspection to move in new tenants.