Terri Arnold
Cincinnati ,OH
Summary
Dedicated Medical Assistant with a proven track record at UC Health, enhancing patient satisfaction through exceptional customer service and HIPAA-compliant processes. Skilled in medical terminology and fostering trust through effective communication, significantly contributing to the clinic's reputation for quality care. Achieved notable improvements in patient care efficiency and satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Assistant
UC Health
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
Certificate - Medical Assistant
Cincinnati State Technical And Community College
Cincinnati, OH05.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
UC Health
01.2023 - Current
Certificate - Medical Assistant
Cincinnati State Technical And Community College
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