Terri Blackston
Augusta,Kansas
Summary
Results-driven HR professional with 10+ years of experience in Benefit Administration seeking a position that allows for utilizing strong customer service skills and passion for helping others. Proven track record in developing relationships, maintaining confidentiality, and handling complex benefits processes such as FMLA, Disability, and Worker's Compensation across multiple states.
Overview
15
15
years of professional experience
Work History
Benefits and Leave of Absence Manager (Remote)
Community Choice Financial Family of Brands
Dublin, OH
07.2022 - 02.2023
- Managed and enhanced the administration of a wide range of benefits, including medical, dental, vision, life insurance, accident, and legal/ID shield coverage.
- Maintained compliance with legal requirements and industry standards such as FMLA, ADA, and Worker's Compensation.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Collaborated with upper management and vendors to negotiate cost-effective benefit plans that were affordable for employees.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Provided leadership during times of organizational change or crisis situations.
Benefits and Leave of Absence Manager (Remote)
Curo Financial Management LLC
Wichita , Kansas
04.2015 - 07.2022
- Supervised administration of company benefit programs such as medical, dental, vision and more
- Collaborated with upper management and vendors to negotiate benefits plans that were both cost-effective for the company and affordable for employees.
- Directed the administration of multiple types of leave such as FMLA, LOA, CFRA, FEHA, PDL; maintained compliance with ADA and facilitated Return-to-Work procedures
- Ensured accuracy and consistency in the reconciliation of monthly benefit invoices
- Implemented benefit configurations for open and new hire enrollments on ADP/HRIS
- Maintained a thorough understanding of the latest developments in benefits and leave of absence regulations.
- Led a group of Administrative professionals specializing in Benefits and Leave of Absence
Engineering Source Specialist
D-J Engineering Group Inc.
12.2013 - 02.2015
- Prepared detailed and accurate Bill of Material for RFQs
- Conducted in-depth research on the price of materials and analyzed purchase data for RFQs
- Maintained records of quotation files.
Human Resource Manager
Weckworth Manufacturing Inc.
11.2012 - 10.2013
- Managed employee database and maintained employment records
- Successfully handled the administration of dental, vision, and life insurance plans
- Ensured precise and timely worker's compensation management and attendance tracking for seamless payroll procedures
- Ensured accurate monitoring of attendance programs and disciplinary plans, while overseeing employee performance evaluations.
- Maintained accurate documentation for EEO/AAP reports, including applications and other essential paperwork
- Selected suitable candidates for interviews, arranged and managed supervision interviews, oversaw the onboarding process involving E-Verify.
Human Resources Assistant
D-J Engineering Inc.
02.2008 - 11.2012
- Oversaw maintenance of employee health and wellness programs including Health, Dental, Prescription and Life Insurance Plans
- Effectively oversaw the administration of the Worker's Compensation program
- Ensured the accuracy of time and attendance records to facilitate smooth payroll operations
- Informed prospective employees about company perks and job requirements through informative guided tours, coordinating pre-employment physical examinations as needed.
- Maintained application documentation vital for EEO/AAP standards.
- Handled procurement activities for office supplies and equipment
Education
High School Diploma -
Flinthills High School
Rosalia, KSVarious Courses For Continuing Education Credits
Butler Community College
El Dorado, KSSkills
- Employee Benefits
- Open Enrollment
- Proficient in Microsoft Office
- Attention to Detail
- Confidentiality
- Appointment Scheduling
- Multi-line telephone system operation
- Medical Terminology
- Customer Service
Affiliations
- Project Leader for Lily Lake 4-H Club.
- Family CEO and chauffeur
Timeline
Benefits and Leave of Absence Manager (Remote)
Community Choice Financial Family of Brands
07.2022 - 02.2023
Benefits and Leave of Absence Manager (Remote)
Curo Financial Management LLC
04.2015 - 07.2022
Engineering Source Specialist
D-J Engineering Group Inc.
12.2013 - 02.2015
Human Resource Manager
Weckworth Manufacturing Inc.
11.2012 - 10.2013
Human Resources Assistant
D-J Engineering Inc.
02.2008 - 11.2012
High School Diploma -
Flinthills High School
Various Courses For Continuing Education Credits
Butler Community College
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