JODI MOOREN-WRIGHT
Caravel Autism Health
Saint Louis,MI
13
years of professional experience
Looking for an HR Specialist position that will utilize my organizational skills, attention to detail, and superior guest service skills
Work History
Benefits & Leave of Absence Specialist
3 Years 8 Months- Resolved employee benefits inquiries via Help Desk ticket system, enhancing employee satisfaction and knowledge
- Supported the annual benefits enrollment process, guiding employees through plan selections
- Maintained accurate logs for leave of absences and processed Benefit Contribution payments through PayPal, ensuring compliance and timely record-keeping
- Facilitated annual benefits enrollment process, guiding employees in plan selections to maximize benefits utilization
- Utilized ADP Workforce Now, Absence Plus, and Unum to manage employee benefits
- Remote, headquarters in Green Bay, WI
HR Coordinator/Leave of Absence Administrator
3 Years 7 Months- Coordinated Leave of Absence requests, facilitating employee returns to work, including ADA and Workers' Compensation cases
- Managed Workers' Compensation and Unemployment Claims processing to ensure timely resolution
- Responded to inquiries at COVID hotline call center
- Delivered compliance reports to supervisors
- Fielded calls on the COVID hotline call center
Risk Manager/HR Coordinator
2 Years 11 Months- Developed Emergency Evacuation Response Manual to ensure staff readiness and safety
- Trained Supervisors on Emergency Evacuation process to enhance team preparedness and response
- Conducted investigations on guest and employee injuries/illness to identify root causes and improve safety measures
- Conducted thorough investigations on guest and employee injuries/illness
- Completed OSHA Logs
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
HR Specialist
2 Years 3 Months- Oversaw the reception area while providing outstanding guest service to visitors and employees
- Administered FMLA, ADA, and personal leave programs, ensuring employment law compliance and employee retention
- Created checklists and procedures for daily tasks to streamline operations
- Maintained work cards in HRIS and Excel spreadsheet, ensuring accurate tracking
- Managed the required work cards in the HRIS and Excel spreadsheet
- Supported employees and managers with benefit inquiries and enrollment processes
- Developed checklists and procedures for daily tasks
- [Location]
Education
High School Diploma
No Degree - General Studies
Skills
Absence management
Benefits administration
Employee relations
Risk management training
ADA knowledge
Disability management
ADA compliance
Workers' compensation
Insurance claims
Timekeeping systems
Payroll administration
HRIS proficiency
HR software proficiency
SPHR Certification ([2015-2018]
HRCI)
OSHA 10 Certification ([2015]
(OSHA)
Recordkeeping
Calendar coordination
Claims administration
In-person and telephone interviewing
New hire onboarding
Employee orientation
Collaborative problem-solving
Problem-solving abilities
Analytical and critical thinking
Decision-making
Problem-solving techniques
Time management
Organizational skills
Attention to detail
Multitasking
Workplace safety
Discretion and confidentiality
Timeline
Benefits & Leave of Absence Specialist
Caravel Autism Health
09.2022 - 05.2026Read More
HR Coordinator/Leave of Absence Administrator
Go Wireless
09.2018 - 04.2022Read More
Risk Manager/HR Coordinator
BOYD GAMING
08.2015 - 07.2018Read More
HR Specialist
ALIANTE GAMING, LLC
05.2013 - 08.2015Read More
Seaside High School
High School Diploma
Read More
Liberty University
No Degree from General Studies
Read More