Allie Shaw
Ahold Delhaize USA
Biddeford,ME
10
years of professional experience
Full-time HR professional seeking secondary part-time employment where I can utilize my strong communication, customer service, organizational, and interpersonal skills.
Dependable, adaptable, and professional, with a proven ability to work effectively with people, manage multiple priorities, and contribute positively to a team.
Work History
Leave of Absence Specialist
1 Year 6 Months- Provided support in resolving employee inquiries related to benefits during leaves of absence.
- Collaborated with HR teams to ensure accurate reporting and tracking of leave-related data.
- Served as a point of contact for employees seeking information about their leave options, providing knowledgeable assistance in navigating complex situations.
- Collaborated with payroll team to ensure accurate tracking of paid time off balances during leaves of absence.
- Monitored vendor performance metrics, identifying areas for improvement and strategic adjustments.
- Evaluated disability claims for accuracy and compliance with regulations.
- Analyzed trends in claims data to identify areas for process improvement and risk mitigation.
Coordinator - Work Force Administration
10 Months- Facilitated data entry and reporting using internal systems to support decision-making processes.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Entered and maintained accurate data in company databases to support operational efficiency.
- Reviewed and verified data entries for consistency and accuracy before final submission.
- Assisted in maintaining HRIS for accurate employee data management and reporting.
- Maintained employee records in payroll system, verifying accuracy of data input and updates.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Orthodontic Assistant
2 Years 6 Months- Provided chairside support during orthodontic procedures, ensuring patient comfort and safety.
- Educated patients on oral hygiene practices and post-treatment care for optimal results.
- Assisted in the preparation and sterilization of orthodontic instruments and equipment.
- Managed patient records and scheduling, enhancing clinic efficiency and workflow.
- Coordinated inventory management for dental supplies, reducing waste and ensuring availability.
- Trained new staff on clinical procedures and office protocols to maintain high service standards.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Collaborated with dental staff to streamline office workflows and improve patient scheduling efficiency.
- Treated patients by fitting oral appliances, braces and retainers.
Leave of Absence Coordinator - Contractor
1 Year 5 Months- Coordinated leave of absence requests and confirmed compliance with policies and regulations.
- Managed documentation processes for employee leave, enhancing efficiency and accuracy in tracking.
- Collaborated with HR to resolve employee inquiries regarding leave options and eligibility criteria.
- Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
- Maintained accurate records of employee leaves, ensuring proper payment adjustments were made according to company policy.
- Ensured compliance with federal, state, and company leave policies through meticulous monitoring and documentation of all leaves of absence.
- Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
Barista
2 Years 7 Months- Prepared high-quality beverages according to customer preferences, ensuring consistent taste and presentation.
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained cleanliness of workstations and equipment, adhering to health and safety regulations.
- Assisted in inventory management, tracking supplies and placing orders as needed.
Office Coordinator/HR Intern
1 Year 11 Months- Managed applicant tracking systems to ensure accurate and timely updates on candidate status.
- Collaborated with hiring managers to identify staffing needs and develop targeted job descriptions.
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Coordinated incoming job requisitions and applications.
- Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
- Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
- Processed weekly payroll for over 250 employees, ensuring accuracy.
- Developed training materials for new staff on payroll processes and software usage, fostering knowledge retention.
- Managed scheduling for meetings and events, ensuring optimal use of resources and time.
- Oversaw inventory management, maintaining optimal stock levels to support daily operations.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Operated and maintained applicant tracking and candidate management systems.
Cashier/Customer Service Representative
2 Years 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns effectively.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Processed money orders, currency exchange, and other financial transactions with precision and attention to detail.
Skills
Absence management
FMLA expertise
Benefits administration
HRIS proficiency
Claim processing
Documentation
Data analysis tools
Timekeeping management
Problem Solving
Time management
Attention to detail
Excellent communication
Employee relations
Timeline
Leave of Absence Specialist
Ahold Delhaize USA
02.2025 - CurrentRead More
Coordinator - Work Force Administration
Ahold Delhaize USA
04.2024 - 02.2025Read More
Orthodontic Assistant
Maine Orthodontics
10.2021 - 04.2024Read More
Leave of Absence Coordinator - Contractor
Ahold Delhaize USA (formerly Retail Business Services)
05.2020 - 10.2021Read More
Barista
Aroma Joe's
02.2019 - 09.2021Read More
Office Coordinator/HR Intern
ADUSA Distribution LLC
06.2018 - 05.2020Read More
Cashier/Customer Service Representative
Hannaford
05.2016 - 06.2018Read More