Compassionate Patient Navigator with a distinguished understanding of building and maintaining relationships, as well as creating processes that's conducive for achieving desired goals.
Overview
17
17
years of professional experience
Work History
Patient Navigator
PAM Health
09.2022 - Current
Cultivate referral relationships
Manage assigned territory through out North Texas, Dallas and Collin County.
Complete 3-6 patient assessments day
Make sales contacts as well as analysis of referral and admission data from assigned territory.
Work collaboratively with business development team members including Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate referral conversion.
Streamlined operations of territory and prioritized tasks, allowing Administration to increase revenue by 25% in comparison to previous year.
Develop and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.
Surgical Technologist
First Baptist Medical Center
02.2017 - 09.2022
Maintained high infection control standards.
Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Surgical Technologist
Sabates Eye Center
03.2014 - 11.2016
Maintained high infection control standards.
Prepared operating rooms with required instruments, ensuring efficient setup for various eye surgeries.
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Process instruments through autoclave machine, stocking meds
Sales Representative Manager
Med Depot Medical Supplies
02.2008 - 02.2012
Build sales relationships by daily interactions with administrators and clinicians at Group homes/Nursing homes/ALF/ILF's
Retained key accounts through proactive relationship management and addressing customer concerns promptly.
Implemented efficient sales processes for streamlined operations and improved productivity within team.
Conducted In-services regarding Med Depot Supplies and its benefits in accommodating resident/patient's needs.
Increased profit by 20% in sales of DME equipment such as oxygen machines, tanks, electrical and manual beds, nasal cannulas..