Terri Cross
Office Manager/Administrative assistant
Sebring,FL
Summary
Experienced Administrative Professional with over 17 years in office management and team communication. Expert in managing complex systems, ensuring compliance, and facilitating interdepartmental communication. Prioritizes tasks effectively, resolves issues swiftly, and anticipates needs while delivering exceptional customer service. Upholds confidentiality and maintains professionalism in all interactions.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Office Manager
Putnam City Academy
Oklahoma City, USA
07.2008 - 03.2025
- Supervised daily office operations, ensuring efficiency and compliance with organizational policies.
- Maintained detailed records for multiple administrators.
- Served as a primary liaison between staff and administrators, addressing inquiries and resolving issues with professionalism.
- Coordinated schedules and logistics for meetings, events, and appointments, ensuring smooth operations.
- Oversaw supply management, and vendor relations to support office functions.
- Drafted correspondence, reports, and official documents to support administrative activities.
- Key Achievements:
- Streamlined document management processes, reducing administrative errors.
- Improved office workflow by implementing new task-tracking systems.
Education
Core Classes
Dalton State College
Dalton, GA 06.1983 - 06.1984
Skills
- 17 years of administrative assistant and office management experience
- Records Management & Compliance
- Managing calendars for multiple administrators
- Daily coordination and communication with various staff and team members
- Data Entry & Reporting
- Customer Service & Public Relations
- Meeting Coordination & Scheduling
- Supply Management
- Office Workflow Optimization
- Document Preparation & Filing
- Conflict Resolution & Problem-Solving
- Office management
Cover Letter
I have more than 15 years of experience managing office operations. I am strong in coordinating and keeping schedules for multiple administrators, daily communication with multiple staff and team members. records management, compliance, and workflow optimization. I take pride in ensuring communication is clear, efficient, and solution-focused. I thrive in roles that require multitasking, problem-solving, and delivering results under pressure. My experience in managing sensitive information with confidentiality would be an asset in upholding the highest standards of professionalism. I would welcome the opportunity to interview and Thank you for considering my application.
Sincerely, Terri Cross
Timeline
Office Manager
Putnam City Academy
07.2008 - 03.2025
Core Classes
Dalton State College
06.1983 - 06.1984