Terri Fisher
Stockbridge
Summary
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.
Proficient in the use of Microsoft Word, Excel, Access, PowerPoint, Project, Outlook. Experience in diverse, fast-paced, high stress work environments, excellent oral and written communications skills. Ability to set effective priorities and implement strategic plans to achieve goals and meet operational deadlines as well as excellent organization skills, able to adapt easily to new concepts and responsibilities. Major strengths include strong work ethics, excellent communication and organizational skills, strong analytical and problem solving skills, attention to detail, dutiful respect for compliance in all regulated environments.
Overview
16
16
years of professional experience
Work History
Food Service Worker
Emory University Hospital
Decatur, Georgia
11.2022 - Current
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Cleaned kitchen areas, equipment and utensils.
- Replenished condiments at customer tables as needed.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prepared workstations with ingredients and tools to increase efficiency.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Food 3 Nutrition EMORY UNIVERSITY HOSPITAL
Atlanta, GA
01.2022 - Current
Patient Nutrition Representative
PIEDMONT HOSPITAL
Atlanta, GA
01.2018 - Current
- Assisted in the development of meal plans for patients with specific health conditions
- Participated in menu planning and ensured compliance with dietary guidelines
- Collaborated with kitchen staff to implement and monitor dietary interventions
- Contributed to the creation of educational materials on nutrition and health eating
Call Center Representative
ST. DOMINIC HOSPITAL
Jackson, MS
01.2016 - 01.2018
- Effectively handle inbound customer inquiries and issues related to products and services
- Provide accurate information about company products, policies, and procedures
- Process customer orders, returns, and exchanges with a high level of accuracy
- Meet and exceed performance metrics, including average handling time and customer satisfaction
- Collaborate with cross-functional teams to resolve complex customer issues
Assistant Manager
Burger King
Madison, Mississippi
04.2009 - 01.2017
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Recruited and trained new employees to meet job requirements.
- Managed customer service inquiries and complaints in a timely manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Bailey High School
Jackson Ms 05.2007
Skills
- Equal Opportunity Training
- Sexual Harassment Training
- Typing - WPM 40
- Windows (PC)
- Apple (MAC)
- Internet and E-mail Training
- Organizational abilities
- Dispatching software
- GPS systems
- Relevant technologies
- Multitasking
- Patient care
- Fast-paced environment
- Working with diverse people
- Food service marketing tactics
- Food preparation
References
- David Wynter-Graham, Supervisor, 678.509.4303
- Zachary Pugh, Co-Worker, 770.412.2565
- Shannon Robinson, Supervisor, 678.508.1486
Timeline
Food Service Worker
Emory University Hospital
11.2022 - Current
Food 3 Nutrition EMORY UNIVERSITY HOSPITAL
01.2022 - Current
Patient Nutrition Representative
PIEDMONT HOSPITAL
01.2018 - Current
Call Center Representative
ST. DOMINIC HOSPITAL
01.2016 - 01.2018
Assistant Manager
Burger King
04.2009 - 01.2017
High School Diploma -
Bailey High School