Terri Forshee
Park Hills,MO
Summary
Dedicated and detailed-oriented Registered Medical Assistant with over 17 years of experience with a stong background in clinical and administrative operations. Proven ability to lead teams, improve workflow efficiencies and ensure high quality patient care. Recently expanded to remote care coordination, delivering patient-centered virtual support and cummication across interdisciplinary teams. Known for strong organizational skills, compassionate interactions, and adaptability in person and remote healthcare environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Care Coordinator
Cecelia Health
04.2026 - Current
- Managed multiple EMR systems to support clients through education and care transitions
- Collaborated with physicians, nurses, and specialists to ensure alignment of treatment plans
- Monitored patient progress and provided follow-up communications to enhance health outcomes
- Provided virtual support to improve health outcomes for patients
- Communicate across interdisciplinary teams by using EHR
- Ability to prioritize and manage high volume workloads
- Maintain accurate digital records in compliance with healthcare regulations.
Registered Medical Assistant IV
Mercy Pulmonary Jefferson
Festus, USA
09.2024 - 04.2026
- Managed patient care in Pulmonary specialty and collaborated with physicians on patient outcomes
- Provided hands-on clinical support, including vital signs, injections, and lab specimen collection, to ensure accurate patient assessments
- Assisted physicians during examination
- Streamlined clinical operations to enhance workflow and patient care
- Triage incoming patient calls to prioritize care needs and improve response times
- Verified insurance coverage and obtained pre-authorizations for patient procedures to ensure timely care.
- Trained and mentored staff on clinical procedures and protocols
- Expert in EMR systems, EPIC
Registered Medical Assistant IV
Mercy General Surgery Jefferson
Festus, USA
09.2023 - 09.2024
- Informed patients about treatment plans, medications, and preventive care practices, contributing to better health outcomes.
- Assisted healthcare providers with patient examinations and medical procedures.
- Collected and processed lab samples for diagnostic testing accurately.
- Maintained clinical records according to HIPAA regulations.
- Ensured clean and organized clinical environment, promoting safety and operational efficiency.
Lead Registered Medical Assistant IV
Mercy Orthopedic Jefferson
Festus, USA
08.2009 - 09.2023
- Supervised clinical and administrative staff in orthopedic specialty to ensure efficient operations and quality patient care
- Trained and mentored staff
- Implemented inventory tracking system to maintain product accessibility and accuracy which saved 75% of equipment availability and projected budget
- Collaborated with multi-disciplinary teams, including radiologists and sonographers, to enhance patient care coordination
- Demonstrated ability to coordinate patient care and maintain medical records in accordance with HIPAA regulations.
- Adept at organizing workflows within a clinical setting while managing multiple tasks simultaneously.
- Participated in safety committee to identify hazards, review incident reports, and recommend improvements, fostering a culture of safety awareness
- Trained in specific orthopedic brace casting
- Applied customized casts to patients following orthopedic assessments
- Assisted physicians during exams by handing instruments and supplies.
Education
Diploma - Registered Medical Assistant
Sanford-Brown Institute
Fenton, MO12-2007
High School -
Royal Valley High School
Hoyt, KS05-1989
Skills
- EMR/EHR systems
- Insurance Verification & Authorizations
- Telehealth & Virtual Coordination
- Remote Patient Monitoring
- HIPAA compliance & Patient Confidentiality
- Data Tracking and Reporting
- Interdisciplinary Communications
- Strict adherence in procedures and protocols
- Independent troubleshooting and complexity management
- Ability to prioritize and make decisions under pressure
- Adaptability to changing priorities and taking on new tasks
- Lead supervisor and mentor
Certification
- Registered Medical Assistant
- Registered Orthopedic Technologist
- BLS/CPR certified
References
Available upon request
Timeline
Care Coordinator
Cecelia Health
04.2026 - Current
Registered Medical Assistant IV
Mercy Pulmonary Jefferson
09.2024 - 04.2026
Registered Medical Assistant IV
Mercy General Surgery Jefferson
09.2023 - 09.2024
Lead Registered Medical Assistant IV
Mercy Orthopedic Jefferson
08.2009 - 09.2023
Diploma - Registered Medical Assistant
Sanford-Brown Institute
High School -
Royal Valley High School