Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Hightower

Lauderhill,FL

Summary

Dynamic and detail-oriented Cafeteria Worker with extensive experience at Maschio's Food Services. Proven expertise in meal preparation and food safety, complemented by strong problem-solving skills. Recognized for maintaining high cleanliness standards and fostering a welcoming environment, ensuring customer satisfaction and compliance with health regulations.

Overview

28
28
years of professional experience

Work History

Cafeteria Worker

Maschio's Food Services
Fort Lauderdale, FL
12.2024 - Current
  • Executed meal preparation and service in strict adherence to established food safety protocols.
  • Ensured cleanliness and organization of dining areas and kitchen environments.
  • Oversaw inventory management processes to guarantee sufficient supplies for daily operations.
  • Facilitated collaboration among team members to ensure delivery of high-quality service during meal hours.
  • Facilitated training sessions for new staff on food handling techniques and equipment operation.
  • Oversaw food temperature monitoring to ensure compliance with health regulations.
  • Managed restocking of condiments, beverages, and utensils to align with anticipated usage levels.
  • Assisted in maintaining cleanliness by collecting trash and wiping up spills. Removed trays to keep customer areas tidy and inviting.
  • Organized and prepped ingredients and recipe components for efficient meal preparation.
  • Elevated food quality through rigorous maintenance of cleanliness and sanitation standards in food preparation areas.
  • Executed receipt and storage of incoming supplies in strict accordance with established procedures.
  • Cultivated a welcoming atmosphere by ensuring cleanliness, organization, and adequate stock levels in dining areas during shifts.
  • Executed large-scale food preparation according to recipe specifications for routine school breakfasts, lunches, and special events.
  • Ensured compliance with proper handling procedures for prepared food ingredients and leftovers.
  • Monitored meal purchases and processed payments at cash register.

Cafeteria Worker

Sla Management
Sunrise, FL
09.2016 - 06.2023

• Assist in the preparation of students and staff lunches.

• Operate a computerized point of sale

• Assist in clean up of kitchen- such as washing dishes, sanitation of equipment, sweeping,mopping.

• Receiving and Stocking incoming deliveries

• Following safety procedures

Deli Clerk

Winn Dixie Supermarket
Davie, FL
11.2014 - 09.2016
  • Assisted customers in selecting deli products, ensuring optimal service experience.
  • Maintained cleanliness and organization of deli display cases to enhance product visibility.
  • Operated slicers and scales efficiently, adhering to safety protocols and quality standards.
  • Processed customer orders accurately and promptly, fostering satisfaction and loyalty.
  • Collaborated with team members to optimize workflow during peak hours for improved efficiency.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Cashier/Deli Clerk

Publix
Fort Lauderdale, FL
03.2005 - 09.2006
  • Processed customer transactions efficiently using POS systems
  • Assisted customers with inquiries and product selections
  • Maintained cleanliness and organization of checkout area
  • Collaborated with team members to ensure smooth operations
  • Handled cash, credit, and gift card transactions accurately
  • Managed pricing discrepancies and resolved issues promptly
  • Built relationships with customers to encourage repeat business.

Cashier

Dollar Tree Stores
Pompano Beach, FL
01.2003 - 02.2005
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained accurate cash drawer balances during shifts.
  • Collaborated with team members to ensure a clean and organized sales floor.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Boston Concessions
06.2002 - 01.2003

• Provides fast, friendly customer service.

• Preparing foods/drinks in a timely manner

• Cleaning and Sanitizing stations

• Stocking

Dietary Server

Palm Aire Nursing Home
Pompano Beach, FL
06.1998 - 05.1999
  • Delivered meals to residents, ensuring dietary restrictions and preferences were met.
  • Assisted with meal preparation, maintaining high standards of food safety and hygiene.
  • Coordinated dining room setup, creating a welcoming environment for residents during mealtimes.
  • Monitored food quality and presentation, reporting any issues to kitchen staff promptly.
  • Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.

Education

High School Diploma -

Dillard High School
Fort Lauderdale, FL

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Problem-solving
  • Cleaning and sanitation
  • Kitchen support
  • Money handling
  • Verbal and written communication
  • Food safety
  • Food handling safety
  • Food storage procedures
  • Food quality standards
  • Food presentation techniques
  • Meal preparation expertise
  • Cafeteria equipment operations
  • Cash handling

Timeline

Cafeteria Worker

Maschio's Food Services
12.2024 - Current

Cafeteria Worker

Sla Management
09.2016 - 06.2023

Deli Clerk

Winn Dixie Supermarket
11.2014 - 09.2016

Cashier/Deli Clerk

Publix
03.2005 - 09.2006

Cashier

Dollar Tree Stores
01.2003 - 02.2005

Cashier

Boston Concessions
06.2002 - 01.2003

Dietary Server

Palm Aire Nursing Home
06.1998 - 05.1999

High School Diploma -

Dillard High School
Terri Hightower