Terri Jarvis

Medical Assistant at Urgent Care

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.

• Triage patients
• Provide care for patients
• Provide point of care testing
• Train new employees
• Order and restock supplies for facility
• Perform clerical duties related to admission and discharge of patients

• Acted as first responder for emergency medical situations
• Immobilized painful, swollen, or deformed necks or spines
• Reported verbally and in writing observation and emergency medical care of the patient at the emergency scene and in transit to the receiving medical facility staff for purposes of records and diagnostics

• Provided personal care for patients, including providing bed baths, changing bed linens, straightening rooms, handling bedpans/urinals, dressing patient, serving meals, and feeding patients
• Took and recorded vital signs, weights, and intake and output measurements and performed neurological checks
• Performed phlebotomy procedures as needed, including blood cultures, heel sticks, and finger sticks
• Ordered and restocked supplies and equipment
• Performed treatment procedures, including changing non-sterile dressings, collecting specimens, performing glucose checks, inserting and removing Foley catheters, and removing IVs
• Assisted and accompanied patients in the admission, transfer, and discharge procedure and transported patients to and from various departments as necessary