Summary
Overview
Work History
Education
Skills
Timeline
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Terri Martinez

Terri Martinez

Howe,TX

Summary

Dynamic Assistant Manager and Consultant with a proven track record at Palio’s Pizza, enhancing customer service and operational efficiency. Excelled in team leadership and money handling, significantly increasing accuracy and reducing discrepancies. Demonstrated ability to foster a collaborative environment, driving revenue growth and business expansion through innovative strategies and effective staff supervision.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dominos Pizza
09.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Consultant

Palm Beach Tan
09.2024 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.

Assistant Manager

Palio’s Pizza Cafe
01.2023 - 10.2024
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Directed customer situations and needs.
  • Supervised staff and operated the restaurant during weekends

Education

High School Diploma -

Tom Bean High School
Tom Bean, TX
05.2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff supervision
  • Active listening
  • Multitasking
  • Easy learner
  • Hard working

Timeline

Assistant Manager

Dominos Pizza
09.2024 - Current

Consultant

Palm Beach Tan
09.2024 - Current

Assistant Manager

Palio’s Pizza Cafe
01.2023 - 10.2024

High School Diploma -

Tom Bean High School

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Terri Martinez