Terri Osborne
Baltimore,MD
Summary
A highly motivated person known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
39
39
years of professional experience
Work History
Assistant Manager
Grifols Biomat USA
Balitmore , MD
09.2000 - 07.2023
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Maintained up-to-date knowledge of company products and services.
Donor Processor
Interstate Blood Bank (Grifols)
Baltimore, MD
09.1996 - 07.2000
- Greets customers and, as may be needed, answers questions.
- Performs cleaning and disinfection tasks according to procedures.
- Performs other duties as may be required or assigned.
Bakery Clerk
The Cookie Bank
Baltimore, Maryland
05.1984 - 08.1996
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Medical Assistant - Medical Assistant
Center Of Employment Training
Baltimore, MD05-1996
Associate of Science - Science Technology
The Community College of Baltimore City
Baltimore, MD06-1986
High School Diploma -
Southern High School
Baltimore, MD06-1984
Skills
- Customer service
- Self-motivation
- Workplace safety
- Time management
- Visual merchandising
- Quality assurance
Timeline
Assistant Manager
Grifols Biomat USA
09.2000 - 07.2023
Donor Processor
Interstate Blood Bank (Grifols)
09.1996 - 07.2000
Bakery Clerk
The Cookie Bank
05.1984 - 08.1996
Medical Assistant - Medical Assistant
Center Of Employment Training
Associate of Science - Science Technology
The Community College of Baltimore City
High School Diploma -
Southern High School
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