Dynamic Optical Assistant with proven expertise at Eye Clinic, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in optical measuring and eyeglass repair, I successfully contributed to inventory management and improved patient experiences, ensuring accurate diagnoses and tailored eyewear solutions. Committed to maintaining a clean, organized environment for optimal patient care.
Hi, I’m
Terri Pavlik
LAKE CHARLES,Louisiana
Summary
Overview
38
years of professional experience
Work History
Eye Clinic
Optical Assistant
1982.07 - 2020.07 (38 education.years_Label)
Job overview
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Contributed to inventory management, reducing excess stock and ensuring availability of popular items.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Texas State Optic
Lab Optician
1990.06 - 2020.06 (30 education.years_Label)
Job overview
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Maintained safe, clean and organized environment to increase patient comfort.
- Learned new catalog of items to present current options to patients.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Education
Lake Charles High
High School Diploma
1990-05
University Overview
Sowela Technical Community CollegeLake Charles, LA
No Degree from Buisness
1972-03
University Overview
Skills
- Visual field testing
- Customer service
- Patient care
- Appointment scheduling
- Eyeglass repair
- Appointment setting
- Optical measuring
- Glasses repair
- Teamwork
- Problem-solving abilities
- Multitasking Abilities
- Patient scheduling
Timeline
Lab Optician
Texas State Optic
1990.06 - 2020.06 (30 education.years_Label)
Optical Assistant
Eye Clinic
1982.07 - 2020.07 (38 education.years_Label)
Lake Charles High
High School Diploma
Sowela Technical Community College
No Degree from Buisness