Dynamic Optical Assistant with proven expertise at Eye Clinic, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in optical measuring and eyeglass repair, I successfully contributed to inventory management and improved patient experiences, ensuring accurate diagnoses and tailored eyewear solutions. Committed to maintaining a clean, organized environment for optimal patient care.
Hi, I’m
Terri Pavlik
LAKE CHARLES,Louisiana
Summary
Overview
38
years of professional experience
Work History
Eye Clinic
Optical Assistant
07.1982 - 07.2020
Job overview
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Contributed to inventory management, reducing excess stock and ensuring availability of popular items.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Texas State Optic
Lab Optician
06.1990 - 06.2020
Job overview
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Maintained safe, clean and organized environment to increase patient comfort.
- Learned new catalog of items to present current options to patients.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Education
Lake Charles High
High School Diploma
05-1990
University Overview
Sowela Technical Community CollegeLake Charles, LA
No Degree from Buisness
03-1972
University Overview
Skills
- Visual field testing
- Customer service
- Patient care
- Appointment scheduling
- Eyeglass repair
- Appointment setting
- Optical measuring
- Glasses repair
- Teamwork
- Problem-solving abilities
- Multitasking Abilities
- Patient scheduling
Timeline
Lab Optician
Texas State Optic
06.1990 - 06.2020
Optical Assistant
Eye Clinic
07.1982 - 07.2020
Lake Charles High
High School Diploma
Sowela Technical Community College
No Degree from Buisness
Similar Profiles
Nhi NguyenNhi Nguyen
Receptionist at Eye ClinicReceptionist at Eye Clinic
Lisa CollinsLisa Collins
Miracle Optical at Eye ClinicMiracle Optical at Eye Clinic
Susana WuSusana Wu
Intern at Eye ClinicIntern at Eye Clinic
Robin T. WalkerRobin T. Walker
Mentor Teacher at Washington Marion HSMentor Teacher at Washington Marion HS
John KuehnJohn Kuehn
RN, Medical-Surgical PNR at Lake Charles Memorial Health SystemRN, Medical-Surgical PNR at Lake Charles Memorial Health System