Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
23
years of professional experience
Work History
Print Image Solutions
Account Executive
09.2023 - 07.2024
Job overview
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Built relationships with customers and community to promote long term business growth.
Managed over 50 customer calls per day
Amerigas Propane
Inside Sales Representative
10.2021 - 07.2023
Job overview
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Used CRM software to maintain detailed contact logs and account records.
Achieved or exceeded company-defined sales quotas.
Top Sales Representative 10 months consecutively
Copy Products, Inc
Account Manager
12.2016 - 04.2021
Job overview
Developed, maintained and utilized diverse client base.
Negotiated prices, terms of sales and service agreements.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Ricoh USA
Account Manager
07.2001 - 12.2016
Job overview
Managed overall account strategy and liaised with clients to build strong, lasting rapport to foster account retention
Communicated with account holders to define and strategize needs, business requirements, and expectations
Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Presidents Club 6 times
Education
Southwest Missouri State University
, Springfield, MO
Associate of Science
05.1995
Skills
Account planning
Strategic selling
Business Development
Sales Quota Achievement
Systems and software expertise
Timeline
Account Executive
Print Image Solutions
09.2023 - 07.2024
Inside Sales Representative
Amerigas Propane
10.2021 - 07.2023
Account Manager
Copy Products, Inc
12.2016 - 04.2021
Account Manager
Ricoh USA
07.2001 - 12.2016
Southwest Missouri State University
Associate of Science
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