Terriana Jones
Manvel,TX
Summary
Dedicated and detail-oriented college student with a strong foundation in administrative tasks and data management. Proficient in data entry, document organization, and communication, with a keen eye for accuracy and efficiency. Seeking a position as a secretary or data entry clerk to apply my skills in a professional setting while contributing to the smooth operation of the office.
Overview
3
3
years of professional experience
Work History
Server
Kpot Koren BBQ & Hot Pot
Webster , TX
2024.03 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Achieved high levels of customer satisfaction through proactive problem-solving and attentive service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Accurately managed cash transactions and operated POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Increased profits by showcasing a thorough knowledge of menu items, garnishes, ingredients, and preparation methods, all while displaying enthusiasm for the restaurant's products.
Restaurant Hostess
The Hall
College Park , MD
2023.09 - 2024.12
- Managed reservations, waitlists, and special requests for large parties.
- Welcomed customers, escorted them to their tables, provided menus, and answered questions about menu items and specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Office Assistant
Connecting Point Counseling Services
Colorado Springs , CO
2023.06 - 2023.08
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Video Intern
University Of Maryland Football
College Park , MD
2021.08 - 2022.09
- Operated cameras, lights, sound equipment during filming sessions.
- Ensured that all safety protocols were followed when working on set.
- Collaborated with other departments to ensure that all deliverables were met within deadline parameters.
- Ensured that all necessary audio and visual elements were included in each project.
- Maintained and organized video footage library.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Online2025-06
Some College (No Degree) - Business Administration And Management
University of Maryland College Park
College ParkSkills
- Strong Work Ethic
- Office Administration
- Customer Service
- Calendar Management
- Filing experience
- Data Entry
- Administrative Support
- Proofreading
- Presentation Development
- Time Management
- Attention to detail
- Flexible
- Quick Learner
Timeline
Server
Kpot Koren BBQ & Hot Pot
2024.03 - Current
Restaurant Hostess
The Hall
2023.09 - 2024.12
Office Assistant
Connecting Point Counseling Services
2023.06 - 2023.08
Video Intern
University Of Maryland Football
2021.08 - 2022.09
Bachelor of Science - Business Administration And Management
Western Governors University
Some College (No Degree) - Business Administration And Management
University of Maryland College Park
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