Terri Cain Jones
Gadsden,AL
Summary
Dynamic merchandising specialist with proven success at SAS/Advantage Solutions, adept at executing impactful strategies and fostering supplier relationships. Recognized for enhancing customer satisfaction and team performance, leveraging strong project management and inventory skills to drive sales and operational excellence. Achieved top rankings in customer service ratings through effective team training and engagement.
Overview
13
13
years of professional experience
Work History
Merchandising Specialist
SAS/Advantage Solutions
Albertville, AL
08.2023 - 03.2025
- Developed and implemented merchandising strategies to maximize product sales.
- Executed plan-o-grams to ensure accurate display of merchandise.
- Performed regular audits of store shelves for pricing label accuracy.
- Assisted in gathering and moving materials for assigned displays.
- Collaborated with suppliers, manufacturers, and retailers to execute merchandising plans effectively.
- Fostered strong relationships between vendor and merchandising companies.
- Reported discrepancies or damages in merchandise shipments promptly.
- Tore down and constructed fixtures as necessary.
Produce Manager
Cash Saver Grocery
Gadsden, AL
04.2022 - 05.2023
- Assisted customers with produce questions and special orders.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Ensured compliance with health codes pertaining to sanitation practices within the produce department.
Project Coordinator/Office Manager
Herbert Automotive/Grease Monkey International
Canton, Georgia
05.2018 - 11.2021
- Handled daily banking transactions with precision.
- Maintained customer records, including vehicle inspection and service details.
- Scheduled work orders for daily tasks and future services.
- Ordered parts including tires, belts, filters, mirrors, and office supplies.
- Assessed, monitored and reported on work progression.
- Reconciled transactions and reports while overseeing accounts receivable and payable.
- Designed and implemented a set of follow-up procedures to ensure and grow customer satisfaction as we grew our customer database. Customer retention grew by 37% at the end of the first year.
General Manager
Little Caesars Pizza
Cumming, Georgia
02.2015 - 10.2019
- Hiring and training of new employees. Scheduling.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Oversaw the daily banking duties: deposits, maintaining a safe balance, and balancing the Open Day and End of Day.
- Ensured complete customer satisfaction and upheld the quality specifications set by Little Caesars' corporate.
- Lead my store to become #1 nationally in the 2018 Little Caesars Customer Service Satisfaction Rating, and held that title for three years.
Education
Associates Degree - Computer Information Systems, Accounting
Gainesville College/Lanier Technical Institute
Oakwood, Georgia01.2000
Master License - Cosmetology
Forsyth County Vocational Technical
Cumming, Georgia06.1989
Associate of Arts - Graphic Design And Communications
Southern New Hampshire University
Hooksett, NHSkills
- Visual merchandising and product placement
- Inventory management and planogram execution
- Workflow coordination
- Customer service
- Creative problem-solving
- Employee training
- Project management
- Team building
- Microsoft Office certified
- Data analysis
- Time management
- Attention to detail
- Program files maintenance
- Calendar management
Timeline
Merchandising Specialist
SAS/Advantage Solutions
08.2023 - 03.2025
Produce Manager
Cash Saver Grocery
04.2022 - 05.2023
Project Coordinator/Office Manager
Herbert Automotive/Grease Monkey International
05.2018 - 11.2021
General Manager
Little Caesars Pizza
02.2015 - 10.2019
Associates Degree - Computer Information Systems, Accounting
Gainesville College/Lanier Technical Institute
Master License - Cosmetology
Forsyth County Vocational Technical
Associate of Arts - Graphic Design And Communications
Southern New Hampshire University
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