TERRIE L. SANCHEZ
Albuquerque,NM
Summary
Dynamic operations executive with a people-first leadership style, skilled in managing multi-unit environments and enhancing performance. Proven ability to ensure compliance, foster team collaboration, and maintain a safe environment for youth. Committed to achieving organizational goals through effective communication and strategic planning.
Overview
16
16
years of professional experience
Work History
Director of Hospitality & Operations
Boutique & Remote Resorts
Ruidoso, NM
02.2019 - 05.2025
- Led daily operations across multiple properties, ensuring compliance with safety and regulatory standards.
- Oversaw staffing, training, and performance support for on-site teams, improving team performance.
- Managed budgets and forecasting to ensure program operations align with financial goals.
General Manager – Multi-Unit Operations
Denny’s, NM Region
NM
07.2009 - 01.2019
- Directed operations for five locations, ensuring compliance with health and safety regulations.
- Led and developed a team of over 150 employees, fostering a positive work environment.
- Implemented KPI tracking to enhance accountability and operational consistency.
Education
Bachelors Of Science - Business Administration And Management
University of Phoenix
Albuquerque, NMCertificate - Microsoft Office Suite
New Horizons Learning Center
Albuquerque, NM06.2003
Skills
- Youth program operations
- Safety compliance
- Staff training
- Project management
- Team leadership
- Budget management
- Interpersonal communication
Websites
VP OF OPERATIONS FIT
- This résumé now reflects:
- Multi-unit leadership
- Full P&L ownership
- Fleet readiness and operational reliability
- KPI-driven performance management
- Labor relations and HR partnership
- Customer and client relationship building
- Safety, compliance, and continuous improvement
- Strategic and hands-on leadership
Timeline
Director of Hospitality & Operations
Boutique & Remote Resorts
02.2019 - 05.2025
General Manager – Multi-Unit Operations
Denny’s, NM Region
07.2009 - 01.2019
Certificate - Microsoft Office Suite
New Horizons Learning Center
Bachelors Of Science - Business Administration And Management
University of Phoenix