Summary
Overview
Work History
Education
Certification
Accomplishments
References
Work Availability
Skills
Affiliations
Work Preference
Software
Languages
Interests
Timeline
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Terrie Parker

Certified Pharmacy Technician
Burlington,NC

Summary

Driven Certified Pharmacy Technician, with 8 years of experience and knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to the Healthcare Industry. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

35
35
years of professional experience
1
1
Certification

Work History

CERTIFIED PHARMACY TECHNICIAN

CVS Pharmacy
Burlington, NC
09.2016 - 01.2024
  • Collaborate effectively with pharmacists and healthcare professionals to ensure accurate medication dispensing and exceptional patient care
  • Provide outstanding customer service by greeting customers, creating prescription labels, sorting medications, and reviewing potential side effects
  • Utilize RX Connect System for data entry, billing prescriptions, and managing patient profiles, ensuring accurate demographic and insurance information
  • Act as a liaison between clinics and patients, facilitating the procurement of new prescriptions and addressing patient concerns
  • Maintain meticulous records, ensuring compliance with health safety standards and protocols
  • Recognized for reliability, attention to detail, and excellence in customer service.

FINISHER

Kayser-Roth
02.1989 - 07.2014
  • Ensured product quality by accurately reading instructions, verifying packaging labels, and setting up equipment
  • Maintained high standards of production accuracy, completing customer orders efficiently and effectively
  • Operated machinery safely, in compliance with company standards, and was recognized for exceptional dependability and longevity.

Education

Some College (No Degree) - Pharmacy Technician Training

Alamance Community College
Graham, NC
12-2019

Some College (No Degree) - Medical Billing And Coding

Ultimate Medical Academy
Tampa, FL
10-2015

Associate of Applied Science - Business Administration

Everest University
Orlando, Florida
10-2014

Certification

  • Nationally Certified Pharmacy Technician May 2022- Present
  • NC Board of Pharmacy License, September 2016 - Present

Accomplishments

  • To accurately and efficiently follow workflow procedures including prescription processing medications preparations and to distribution to patient.
  • Restock automatic dispensing cabinets and anesthesia workstations as needed.
  • Answer and screen telephone calls and directs calls to appropriate personnel when needed.
  • Handle medications in accordance to department, regulatory and legal requirements for medication records, pulling outdated/unusable medications.
  • Deliver medications and supplies to patient care and ancillary areas.
  • Collaborates with immediate pharmacy team, insurance companies and customers to resolve issues, ensure and deliver a timely resolution of any medication or insurance related concern.
  • Assist with a variety of basic clinical functions in support of the clinical pharmacist. (medication safety and adherence initiatives, patient follow up calls, patient interviews, and collection of clinical data for the pharmacist.
  • Efficiently operate and ability to troubleshoot specialty machinery, equipment, devices or software as necessary in performing job functions (carousels, automated dispensing cabinets, compound's, drug delivery devices, and retail pharmacy systems.
  • Manage individual responsibilities while supporting team members and managing individual responsibilities while being able to shift to help team members and contribute to broader team goals with minimum supervision.
  • Assist with training of new employees and students, educating them in job specific functions. Perform other related duties incidental as assigned.

References

Available Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Team collaboration
  • Assisting pharmacists
  • Pharmacy and customer records management
  • Manual and automated medication dispensing
  • Drug storage procedures
  • Confidentiality and HIPAA
  • Processing payments
  • Drug inventory management
  • Drug safety
  • Medication Therapy Management

Affiliations

  • Nationally Pharmacy Technician Association

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leavePaid time offFlexible work hours401k matchStock Options / Equity / Profit Sharing

Software

Communication/Exceptional Customer Services

Attention to detail and accuracy

Teamwork

Time management

Organization

Multi-tasking

Computer skills/ Pharmacology Systems/ Register

Languages

English
Native language

Interests

Certified Pharmacy Technician

Helping family members, patients, and friends with being physically an mentally healthy

Church

Sports

Traveling

Continuing Education/Pharmacology

Timeline

CERTIFIED PHARMACY TECHNICIAN

CVS Pharmacy
09.2016 - 01.2024

FINISHER

Kayser-Roth
02.1989 - 07.2014

Some College (No Degree) - Pharmacy Technician Training

Alamance Community College

Some College (No Degree) - Medical Billing And Coding

Ultimate Medical Academy

Associate of Applied Science - Business Administration

Everest University
Terrie ParkerCertified Pharmacy Technician