Terrie Peters
Lodi,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Director of Community Relations
Koelsch Senior Living
05.2021 - Current
- Collaborated with other departments to develop integrated branding and public relations strategies.
- Developed and promoted corporate brand, images and identity to media and public.
- Marketed offerings and services to community increased brand recognition.
- Developed and executed quarterly rolling calendar of events.
- Stayed within budget for marketing expenses.
- Increased brand awareness through development and implementation of successful public relations campaigns.
Sales Director
The Commons at Elk Grove
02.2019 - 05.2021
- Responsible for community rental sales maintaining 95% occupancy during pandemic. 100% occupancy with large waitlist
- Exceeded sales goals through effective time management and resource allocations.
- Increased retail customer volume within first quarter.
- 1# in MBK Communities for 6 months
- Constantly top leader board
- Maintained database with critical leads, tracking, and follow up
- Conducted tours, qualified prospects, closed leads
- Listened needs of prospects matched community amenities with prospect desires
- Outreach with professional referral and leaders
- Professional dynamic leader demonstrates positive leadership, critical thinking, and mentors
- Dedicated inspiring team members leadership and example
- Ranked #1 for 6 months communities out of 32 MBK communities Voted “Living It” quarter award
- Nominated president community engagement team
inspiring team members, open communication department leaders and staff, resulting in environment of trust and appreciation - Organized and managed multiple wellness fairs over 20 vendors in attendance planned successful events including implementing employee appreciation events.
MBK Fit Instructor and Pathways Coordinator
The Commons At Elk Grove
07.2012 - 04.2019
- Instructs balance, mobility, strength, cognitive and wellness programs
- Implemented fall reduction and safety program
- Created and implemented programs proven results
- Promoted relationships with family, referral services and community operations
- Provided leadership and motivation to team members
- Implemented one on one programs for over 20 residents
- Self-motivated, with a strong sense of personal responsibility
- Created inspiring programs social, intellectual, spiritual, emotional, vocational, and physical
- Communicated needs of residents with family, physicians, and department meeting needs of residents with transitional recommendations for memory care
- Created safe thriving environment for growth and inspired aging
Business Owner and Operator
Rescue Roadhouse and Yosum's Pizza
07.2005 - 01.2011
- Started owned, and operated two restaurants -including payroll, purchasing, payables, training new employees, advertising and promotion
- Trained up to 20 staff in food preparation, service, sanitation, and safety procedures
- Monitored compliance with health, building, and fire regulations
- Investigated and resolved complaints regarding food quality, service, and accommodations
- Trained new employees on proper protocols and customer service standards
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Education
Fire Inspector , Medical Assistant, EMT, - Nursing
Los Rios Community College, Breckinridge Nursing
Rocklin, CASkills
- Management
- Microsoft word / Excel
- Administrative Assistant
- Proven Leadership
- Self-Motivated
- Results Oriented
- Code Interpretation
- Excellent Communication
- Energetic Work Attitude
- Creative Problem Solver
- Takes Initiative
- Smart Goals
Timeline
Director of Community Relations
Koelsch Senior Living
05.2021 - Current
Sales Director
The Commons at Elk Grove
02.2019 - 05.2021
MBK Fit Instructor and Pathways Coordinator
The Commons At Elk Grove
07.2012 - 04.2019
Business Owner and Operator
Rescue Roadhouse and Yosum's Pizza
07.2005 - 01.2011
Fire Inspector , Medical Assistant, EMT, - Nursing
Los Rios Community College, Breckinridge Nursing
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