Terrie Randleman-Smith
Oberlin,OH
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Patient-focused, equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Methodical Director with fifteen years of comprehensive experience overseeing daily operations of a progressive organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
12
12
years of professional experience
Work History
Director of Inpatient, SNF and Emergency Services
Mercy Health Oberlin
Oberlin, OH
01.2009 - 02.2019
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Developed policies and procedures to ensure compliance with corporate standards.
- Coordinated resources across departments to maximize productivity levels.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Provided guidance on legal matters related to contracts or intellectual property rights.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Adjunct Professor
Lorain County Community College
Elyria, OH
08.2007 - 12.2009
- Implemented course syllabi, lesson plans, and assessments.
- Facilitated active learning through class discussions, group activities, individual projects and patient assignments.
- Provided constructive feedback on student assignments to promote student success and patient safety.
- Developed and implemented course syllabi, lesson plans, and assessments.
Manager of Emergency Services
Mercy Health Oberlin
Oberlin, OH
01.2007 - 01.2009
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Scheduled interviews for potential candidates.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize optimal performance,
Education
MSN - Nursing Education
Cleveland State University
Cleveland, OH05-2009
Bachelor of Science - Nursing
University of Akron
Akron, OH05-2007
Associate of Arts - General Studies
Lorain County Community College
Elyria, OH12-2005
Associate of Science - Registered Nurse
Lorain County Community College
Elyria, OH05-2004
Associate of Science - Licensed Practical Nursr
Lorain County Community College
Elyria, OH06-1982
Skills
- Critical Thinking
- Relationship Building
- Calm Under Pressure
- Training & Development
- Organization and Time Management
- Social Perceptiveness
- Cross-functional team management
- Business Planning
- Innovation management
- Time Management
- Policy Implementation
- Financial Management
- Negotiation
- Schedule Preparation
- Performance Evaluations
Timeline
Director of Inpatient, SNF and Emergency Services
Mercy Health Oberlin
01.2009 - 02.2019
Adjunct Professor
Lorain County Community College
08.2007 - 12.2009
Manager of Emergency Services
Mercy Health Oberlin
01.2007 - 01.2009
MSN - Nursing Education
Cleveland State University
Bachelor of Science - Nursing
University of Akron
Associate of Arts - General Studies
Lorain County Community College
Associate of Science - Registered Nurse
Lorain County Community College
Associate of Science - Licensed Practical Nursr
Lorain County Community College
Similar Profiles
Mary Saleh MD FAAPMary Saleh MD FAAP
Locum Pediatric Hospitalist at Mercy Health, Ohio Health, Lutheran HealthLocum Pediatric Hospitalist at Mercy Health, Ohio Health, Lutheran Health
ASHLEY VALEROASHLEY VALERO
Health Unit Coordinator at Mercy Health Partners, Mercy CampusHealth Unit Coordinator at Mercy Health Partners, Mercy Campus
Emily BlindEmily Blind
Kindergarten English Teacher at Oberlin International SchoolKindergarten English Teacher at Oberlin International School
Anastasia RainbowAnastasia Rainbow
Private Voice Instructor at Westlake Music AcademyPrivate Voice Instructor at Westlake Music Academy
Angela KumlerAngela Kumler
Dog Walker at Self-employedDog Walker at Self-employed