Server
Terrie Terry
Ruby Tuesday
New Caney,TX
35
years of professional experience
Dedicated Server experienced in enhancing dining experiences and fostering customer loyalty. Delivered exceptional guest engagement and maintained cleanliness standards through effective table management and collaboration with kitchen staff. Focused on ensuring satisfied patrons in high-paced environments by leveraging strong multitasking abilities and attention to detail.
Work History
Server
1 Year 2 Months- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server Manager
2 Years 2 Months- Supervised daily operations to ensure smooth service and optimal guest satisfaction.
- Developed and implemented strategies to improve workflow efficiency during peak hours.
- Trained and mentored new staff on service protocols and customer engagement techniques.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
Server
5 Years- Resolved customer complaints swiftly, ensuring repeat business and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold additional menu items, contributing to increased revenue per table.
Assistant Manager
1 Year 4 Months- Assisted in managing daily operations to ensure seamless service delivery.
- Trained and mentored team members on food safety protocols and customer service standards.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Mover
2 Years 4 Months- Loaded and unloaded furniture and boxes, ensuring safe handling techniques.
- Organized items for efficient loading, optimizing space in trucks.
- Assisted team members in packing and securing belongings for transport.
- Communicated effectively with clients to confirm moving details and schedules.
Server
35 Years 5 Months- Provided excellent customer service in fast-paced dining environment.
- Assisted in menu recommendations, enhancing guest satisfaction and experience.
- Processed orders accurately using point-of-sale (POS) system.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area to enhance ambiance.
- Trained new staff on service protocols and company standards for efficiency.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
Team collaboration
Food safety practices
Table bussing
Suggestive selling
Allergy awareness
Beverage preparation
Order management
Timeline
Server
Ruby Tuesday
09.2024 - 11.2025Read More
Server Manager
International House Of Pancakes
11.2020 - 01.2023Read More
Server
International House Of Pancakes
11.2015 - 11.2020Read More
Assistant Manager
SUBWAYRestaurants
04.2011 - 08.2012Read More
Mover
Jack Robinson Moving Company
06.2007 - 10.2009Read More
Server
International House Of Pancakes
03.1991 - 1996Read More
Worthin High
High School Diploma
Read More