Terri N Thompson
Bloomington,Il
Summary
Seeking full time position in the medical profession to utilize my five plus years of experience.
Overview
28
28
years of professional experience
Work History
Medical Assistant MOA
OSF Wound Clinic
Bloomington, IL
09.2023 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
Patient Care Technician (PCT)
OSF St. Joseph Medical Center
Bloomington, IL
04.2023 - 09.2023
- Assessed vital signs, collected detailed patient history and noted other signs of patient health to make rapid, informed decisions regarding next steps in patient care.
- Counseled patients about proper nutrition and self-care programs.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Comforted and counseled patients and families throughout care process.
Direct Care Worker
Bay Human Services
Standish, MI
01.2001 - 02.2012
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Monitored vital signs regularly to track patient health status, promptly reporting any changes or concerns to healthcare professionals.
Certified Nursing Assistant
Tender Care
Frankenmuth
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Turn or reposition bedridden patients
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
- Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- Remind patients to take medications or nutritional supplements.
Customer Service
Miracle Ear
Saginaw, MI
03.1996 - 10.1999
- Increased repeat business through exceptional customer service and followups.
- Welcomed and greeted guests and delivered outstanding customer service.
- Strengthened client relationships through regular communication, providing exceptional customer service.
Education
Diploma -
Saginaw High School
Saginaw, MICNA-License -
Bay Arecas
Bay City, MINo Degree - Medical Assisting
Heartland Community College
Normal, IL04.2018
Skills
- Patient Relations
- Conducting intakes
- Documenting behaviors
- Patient Lifting
Accomplishments
- Certified Nursing Assistant
- Assistant Home Manger
- SCCMH Training
Skills experience
- Certified Nursing Assistant
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Turn or reposition bedridden patients.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Remind patients to take medications or nutritional supplements.
Personal Qualities
- Able to work flexible hours
- Hard worker willing to learn different skills
- Skillful with ADL & lifts
Timeline
Medical Assistant MOA
OSF Wound Clinic
09.2023 - Current
Patient Care Technician (PCT)
OSF St. Joseph Medical Center
04.2023 - 09.2023
Direct Care Worker
Bay Human Services
01.2001 - 02.2012
Customer Service
Miracle Ear
03.1996 - 10.1999
Certified Nursing Assistant
Tender Care
Diploma -
Saginaw High School
CNA-License -
Bay Arecas
No Degree - Medical Assisting
Heartland Community College