Summary
Work History
Education
Skills
Timeline
Groups
Assessments
Certificates , Licenses etc.,
Speciality Tools and Equipment
Generic

Terrlyn Trotter

Baton Rouge,LA

Summary

Ambitious, career-focused job seeker , interested in securing an opportunity that will allow me to learn and grow in the field of Nondestructive Testing.

Work History

Customer Service Cashier

Circle K Corp
Baton Rouge, LA
02.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Apparel Team Associate

Walmart
Baton Rouge, LA
12.2022 - 01.2024
  • Performed quality assurance checks on products delivered by the team.
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Addressed customer needs, responding to specific requests.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Safety Attendant

Total Safety Inc
Gonzales, LA
04.2022 - 08.2022
  • Monitored workers to ensure they were following established safety procedures.
  • Identified potential risks or hazards in the workplace before they occurred.
  • Responded to emergency situations promptly and efficiently.
  • Performed daily inspections of safety equipment and areas to ensure compliance with regulations.
  • Studied permits and verified worker compliance and environmental safety procedures in accordance to permits.

Staffing Associate

Express Employment Professionals
Baton Rouge, LA, LA
03.2016 - 03.2022
  • Performed in various roles ..
  • Operations ( Large entertainment venues)
  • Publication assembly ( Printing Company)
  • Document restoration... ( Various banking institutions post flooding events)

Environmental Compilance Specialist

Team Industrial Services Inc
Alvin, TX
04.2018 - 04.2019
  • Participated in ongoing training and compliance activities.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Exercised versatility in fast-paced, agile work environments.
  • Developed and implemented specialized procedures for customer service operations.

Automotive Service Advisor

Gerry Lane GMC
Baton Rouge, LA
08.2010 - 08.2011
  • Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
  • Greeted customers, identified their needs and provided advice on automotive services.
  • Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
  • Processed customer payments for parts and labor charges using a point-of-sale system.
  • Collaborated closely with colleagues across departments such as sales, finance and accounting.
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.

Automotive Technician

Gerry Lane Buick
Baton Rouge, LA
08.2003 - 03.2009
  • Maintained a clean working environment at all times.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Operated a variety of shop equipment safely and efficiently.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.

Education

Certificate Progam - Nondestructive Testing

Baton Rouge Community College
Baton Rouge, LA
04-2021

Associate of Science - Automotive Repair Technology

Louisiana Technical College
Baton Rouge, LA
08-2003

Skills

  • Order Coordination
  • Mechanical Aptitude
  • Precision Measurement
  • Leak Detection
  • Visual Inspection
  • Equipment Calibration
  • Defect Identification
  • Safety Education
  • Drawing Interpretation
  • Specifications Conformance
  • Professionalism
  • OSHA Compliance
  • Problem-Solving
  • Reporting and Documentation
  • Reliability
  • Adaptability
  • Continuous Improvement
  • Critical Thinking
  • Time Management
  • Teamwork and Collaboration
  • Attention to Detail
  • Fixture Installation
  • Drywall Repair
  • Electrical Troubleshooting
  • Special Events
  • Appliance maintenance
  • Plumbing Repairs
  • Equipment Operation
  • HVAC maintenance
  • Operational systems

Timeline

Customer Service Cashier

Circle K Corp
02.2024 - Current

Apparel Team Associate

Walmart
12.2022 - 01.2024

Safety Attendant

Total Safety Inc
04.2022 - 08.2022

Environmental Compilance Specialist

Team Industrial Services Inc
04.2018 - 04.2019

Staffing Associate

Express Employment Professionals
03.2016 - 03.2022

Automotive Service Advisor

Gerry Lane GMC
08.2010 - 08.2011

Automotive Technician

Gerry Lane Buick
08.2003 - 03.2009

Certificate Progam - Nondestructive Testing

Baton Rouge Community College

Associate of Science - Automotive Repair Technology

Louisiana Technical College

Groups

ASNT

Assessments

  • Mechanical knowledge, Proficient, 12/01/21, Understanding and applying mechanical concepts and processes
  • Customer focus & orientation, Proficient, 02/01/24, Responding to customer situations with sensitivity
  • Front desk agent (hotel), Proficient, 02/01/24, Selecting hotel rooms based on requests and identifying errors in hotel data
  • Basic maintenance and repair, Proficient, 02/01/24, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
  • Customer service, Proficient, 02/01/24, Identifying and resolving common customer issues

Certificates , Licenses etc.,

TWIC- Expires: 12/14/2027

ARSC BOP- Expires: 02/2025

NCCER Training #4679425

OSHA 10-C

OSHA 30-G

LA D.L.

Speciality Tools and Equipment

  • RF Scanners
  • OBD 1 and 2 Scanners - both Dealer Specific and Generic.
  • Multimeters,etc.
  • Battery Testers
  • ...........................................
  • ISC MX6 IBRID
  • Altair 5x
  • Olympus 38 DLP
  • EPOCH 600/650 & USM GO
  • Sentinel 880 Projector
  • ............................................
  • Precision measuring devices including, but not limited to: Tape Measures, Micrometers, Calipers, Pressure Guages, Depth Gauges, etc.
  • ...................................................
  • Hydraulic Hoists, Jacks and Lifts.
  • Pneumatic, Electrical and Battery Operated power tools.
  • Hand Tools

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Terrlyn Trotter