Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Bohlmann

Assistant Store Manager
Watertown,NY

Summary

Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Results-oriented Assistant Store Manager offering 10 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control. Energetic and productive to thrive in customer-focused, fast-paced environment.

Dedicate retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Walmart
Central Square, NY
07.2015 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with staff to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with the budget.
  • Reviewed sales and gross profit report to determine options for increasing market growth.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking, and controlling expenses.
  • Provided weekly work schedules for up to 30 employees to accommodate business demands and vacation requests.
  • Reviewed sales and gross profit report to assess company efficiency with a 6% increase over last years sales

Assistant Store Manager

Walmart
Branford, CT
05.2010 - 03.2015
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
  • Evaluated suppliers to maintain cost controls and improve operations
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations
  • Directed promotion and brand loyalty efforts to build direct relationships with customers
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
04.2024

No Degree - Project Management

ESpelman
Online
01.2023

Skills

  • Financial Statement Review
  • Problem Anticipation and Resolution
  • Work Planning and Prioritization
  • Administrative Management
  • Business Leadership
  • Time Management
  • Performance Monitoring and Evaluation
  • Attention to Detail
  • Verbal and Written Communication
  • Supervisory Abilities
  • Business Forecasting
  • Process Development and Streamlining
  • Records Organization and Management

Timeline

Assistant Store Manager

Walmart
07.2015 - Current

Assistant Store Manager

Walmart
05.2010 - 03.2015

Bachelor of Science - Business Administration

Southern New Hampshire University

No Degree - Project Management

ESpelman
Terry BohlmannAssistant Store Manager