Summary
Work History
Overview
Education
Skills
Certification
Timeline
GeneralManager

Terry Booker

Management
Appomattox,VA

Summary

Proven leader with extensive experience in managing daily business operations and ensuring adherence to safety and regulatory standards. Skilled in inventory control and sales forecasting, with a commitment to improving customer satisfaction and operational performance.

Work History

General Manager

Heas Energy
Lynchburg, Virginia
2025 - 2026
  • Led strategic planning and execution for operational initiatives at Heas Energy.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Managed daily operations to uphold safety and regulatory compliance.
  • Tracked monthly sales to inform business development strategies.
  • Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements.
  • Monitored inventory levels and ordered merchandise to maintain optimal supply.

Store Manager

Sheetz
Madison Heights, Virginia
2021 - 2025
  • Supervised daily store operations, ensuring adherence to company standards for optimal customer experience.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prepared monthly reports analyzing sales figures, expenses, and profits to inform strategic decision-making.
  • Updated and maintained store signage and displays.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Identified operational issues and implemented process improvements to enhance workplace safety and productivity.
  • Updated POS system with new products and promotional offers.

Co-Manager

Kroger
Appomattox, Virginia
2019 - 2021
  • Reviewed completed work for consistency and quality to ensure conformance with standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Implemented quality control measures to uphold company standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored staff performance daily to pinpoint areas for improvement.

Zone Manager

Walmart
Farmville, Virginia
1993 - 2019
  • Achieved high retention within assigned zone, fostering strong employee engagement and loyalty.
  • Established key performance indicators to track progress towards goals.
  • Implemented inventory management systems to track stock levels accurately.
  • Trained and mentored staff on customer service best practices to enhance customer satisfaction.
  • Planned and delivered training sessions to enhance employee effectiveness and address skill gaps.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed changes to project plans to enhance efficiency.

Overview

1
1
Certification

Education

High School Diploma -

Cumberland High School
01-1993

Skills

  • Sales forecasting
  • Customer relationship management
  • Budget management
  • Strategic planning
  • Operational efficiency
  • Quality management
  • Regulatory adherence

Certification

  • OSHA
  • ServSafe
  • First Aid Certification
  • Food Handler Certification April 2024 to April 2029

Timeline

General Manager

Heas Energy
2025 - 2026

Store Manager

Sheetz
2021 - 2025

Co-Manager

Kroger
2019 - 2021

Zone Manager

Walmart
1993 - 2019

High School Diploma -

Cumberland High School

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