Terry Degugas
Jackson,MI
Summary
Proven track record in enhancing customer satisfaction, demonstrated during tenure at Rite Aide. Expert in customer service and cash handling accuracy, with a knack for maintaining high standards of organization and attention to detail. Excelled in team collaboration and active listening, significantly contributing to a positive and efficient work environment. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Store Associate
Rite Aide
08.2023 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Receptionist
Blain's Bath Barn
06.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Service Worker
Prime Cuts
02.2020 - 05.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Associate of Science - Registered Dental Assistant
Washtenaw Community College
Ann Arbor, MISkills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Team Collaboration
- Active listening techniques
- Inventory Control
- Flexible Schedule Adaptability
- Patience and empathy demonstration
- Retail transactions processing
Timeline
Store Associate
Rite Aide
08.2023 - 11.2023
Receptionist
Blain's Bath Barn
06.2023 - 07.2023
Food Service Worker
Prime Cuts
02.2020 - 05.2023
Associate of Science - Registered Dental Assistant
Washtenaw Community College
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