Terry Jenkins
Aurora,CO
Summary
With extensive experience as a Legal Instruments Examiner and Supply Management Specialist, I have consistently ensured the accuracy and completeness of legal documents and financial instruments while providing exceptional customer service to internal and external stakeholders. My roles have involved training staff, managing data, and maintaining compliance with federal regulations, all while effectively communicating with various entities to meet organizational goals. I am excited to leverage my skills and experience in a part-time customer service focused role during my retirement.
Overview
24
24
years of professional experience
Work History
Supervisor - Legal Instruments Examiner
USDA GIPSA
05.2023 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Trained Legal Instrument Examiners on job-related tasks.
- Managed data entry in Packers Automated System (PAS).
- Scheduled and ensured staffing needs using Outlook.
- Signed and approved letters, using various software applications daily.
- Provided performance feedback and helped develop improvement plans.
- Reported on employee performance and training needs.
- Recommended awards based on job performance.
- Resolved simple complaints and referred complex issues.
- Assisted with employee development and training.
- Acted as liaison between supervisors, directors, and AO.
- Communicated with surety companies, banks, and state agencies.
- Provided registration materials and technical assistance.
- Entered data into a database and archived documents.
- Provided customer service to internal and external stakeholders.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Hours per week: 40
- Series: 0963 Legal Instruments Examining
- Supervisor: Myron Simmons (303-375-4275)
- Okay to contact this Supervisor: Yes
Legal Instrument Examiner
USDA
06.2008 - 05.2023
- Reviewed, analyzed, and ensured the completeness and accuracy of legal instruments and supporting documents, such as bonds, tariffs, and powers of attorney.
- Provided instructions on how to submit applications for registration and bonding. Reviewed forms adhere to the requirements of the Packers and Stockyards division.
- Reviewed documentation and approved packages for entities to legally operate stockyards within our region.
- Utilized Packers and Stockyards Automated System (PAS) to accurately enter and manage data related to financial instruments.
- Processed financial instruments, including bonds, trust agreements, letters of credit, and power of attorneys, adhering to standard operating procedures and regional guidelines.
- Trained co-workers in the completion and examination of legal instruments, claims and documentation pertaining to the job.
- Coordinated with staff to prepare and process Notice of Default (NOD) and Notice of Violation (NOV) letters.
- Ensured compliance with federal, AMS, USDA, and PSD policies and procedures for all legal paperwork and operating manuals.
- Managed applications for registration of dealers, market agencies, and packers, verifying their bonding requirements.
- Daily utilization of various computer software (Microsoft Word, Excel, PDF, etc.) applications.
- Prepared clear, concise, and compliant written documents following AMS, USDA, and PSD requirements.
- Prepared letters of acknowledgment, notifications, written guidance, and other official correspondence sent to surety companies, banks, and state agencies.
- Communicated with surety companies, banks, and state agencies, verbally and written, to relay findings or recommendations for information requested.
- Provided customer service to those within and out side of the organization.
Supply Management Specialist
Colorado Air National Guard
09.2001 - 02.2011
- Provided technical advice on military supplies and equipment.
- Determined stock levels and sourced special items.
- Verified supply transactions in an automated system.
- Prepared the warehouse for validation and inventories.
- Maintained cooperative relationships with team members and agencies.
- Ensured compliance with regulations and guidelines.
- Provided customer service to internal and external stakeholders.
- Hours per month: 18
- Supervisor: Mody Diop (303-748-2864)
- Okay to contact this Supervisor: Yes
Education
No degree -
Community College Of Aurora
Aurora, CONo degree -
Rose State College
Midwest City, OKHigh school diploma -
Madison
MANSFIELD, OH06.1977
Skills
- Office Supplies and Equipment Coordination
- Strong Communication and Interpersonal
- Client support
- Customer service
- Training and mentoring
- Team building
Timeline
Supervisor - Legal Instruments Examiner
USDA GIPSA
05.2023 - 04.2025
Legal Instrument Examiner
USDA
06.2008 - 05.2023
Supply Management Specialist
Colorado Air National Guard
09.2001 - 02.2011
No degree -
Community College Of Aurora
No degree -
Rose State College
High school diploma -
Madison
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