Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terry Foss

Marshfield,WI

Summary

Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Research Coordinator III

Marshfield Clinic Research Institute
01.2014 - Current
  • Developed, implemented and evaluated conduct of research to ensure compliance with study protocols and regulatory guidelines.
  • Prepared documents, reports and presentations detailing results and conclusions.
  • Coordinated operational efforts for recruitment, screening and relationship building of research participants.
  • Acted as lead coordinator and was point of accountability for communication with key personnel on crucial concerns regarding project deliverables.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.

Mail Services Coordinator

Marshfield Clinic Health Systems
01.2012 - 01.2014
  • Planned, coordinated and directed work of employees involved in timely and accurate processing of incoming and outgoing mail for Marshfield Clinic Health System.
  • Evaluated and made recommendations on methods, techniques and postal rules and regulations to be used in achieving effective, economical operations.
  • Directed, planned and coordinated full service incoming and outgoing mail and small package operation.
  • Established priorities and advised on staffing requirements.

Research Coordinator

Marshfield Clinic Research Institute
09.2009 - 01.2012
  • Coordinated protocol development, equipment preparation and materials purchasing for planned studies.
  • Prepared documents, reports and presentations detailing results and conclusions.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.

Postal Carrier

United States Postal Sevice
11.2006 - 09.2009
  • Planned and cased mail in sequence of delivery for designated route.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.

Education

Associate of Science - Clinical Research Coordinator

Mid-State Technical College
Marshfield, WI
05.2009

Bachelor of Science - Broad Field Social Science

University of Wisconsin - Stevens Point
Stevens Point, WI
12.2001

Skills

  • Research Procedures
  • Database Research
  • Critical Thinking
  • Data Organization
  • Project Management

Certification

Certified Clinical Research Professional, The Society of Clinical Research Associates (SoCRA), 2018-present

Timeline

Research Coordinator III

Marshfield Clinic Research Institute
01.2014 - Current

Mail Services Coordinator

Marshfield Clinic Health Systems
01.2012 - 01.2014

Research Coordinator

Marshfield Clinic Research Institute
09.2009 - 01.2012

Postal Carrier

United States Postal Sevice
11.2006 - 09.2009

Associate of Science - Clinical Research Coordinator

Mid-State Technical College

Bachelor of Science - Broad Field Social Science

University of Wisconsin - Stevens Point

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Terry Foss