Terry Hairston
YONKERS,NY
Summary
At Saint Joseph Medical Center, I excelled as a Food Service Aide, enhancing team efficiency and customer satisfaction through expert food safety knowledge and exceptional service. My proactive approach in food assembly and sanitation, coupled with strong team-building skills, significantly contributed to operational excellence and positive customer experiences. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
9
9
years of professional experience
Work History
Food Service Aide
Saint Joseph Medical Center
10.2015 - Current
- Maintained a well-organized workspace, improving team efficiency during peak hours.
- Distributed meals to facility residents and collected trays and utensils after meals, circulating dining areas to anticipate and meet residents' food service needs.
- Reduced wait times for customers by efficiently assembling trays and packaging takeout orders quickly.
- Boosted customer satisfaction scores through attentive service and accurate order fulfillment.
- Set up, broke down and maintained order of buffet tables and other self-service areas, restocking with food items and utensils.
- Contributed to team success by cross-training in various roles, increasing versatility and productivity.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Developed and maintained positive relationships with customers to enhance service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Riverside High School
565 Warburton Ave, Yonkers NY 1070107.2013
Skills
- Portion Control
- Food safety knowledge
- Sanitation Procedures
- Food storage practices
- Food Waste Reduction
- Dietary restrictions understanding
- Safe Food Handling
- Food assembly
- Cleaning and sanitation
- Covid-19 Safety Protocols
- Food and Safety Standards
- Heavy Lifting Capacity
- Team building
Timeline
Food Service Aide
Saint Joseph Medical Center
10.2015 - Current
High School Diploma -
Riverside High School
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