Terry Hester
Coushatta
Summary
Highly motivated professional seeking a challenging role in the automotive dealership or oil/gas industry. Possessing a strong passion for the automotive sector and solid understanding of the oil/gas industry, eager to contribute skills and knowledge to drive success. Experienced in delivering exceptional customer service, managing inventory, and ensuring efficient operations. Committed to exceeding expectations and achieving organizational goals. Adept at building strong relationships with clients and colleagues. Thrives in fast-paced environments with a proven track record of achieving results.
Overview
33
33
years of professional experience
Work History
Wholesale Auto Parts Sales Representative
Wray Ford
10.2021 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Developed expertise in various automotive systems, increasing versatility as a Parts Sales Representative.
Parts and Service / Finance Manager
Quality Ford Inc.
11.2012 - 07.2021
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Inventory control of parts department
- Scheduling of service visits
Warehouse Supervisor - HSE / DOT Coordinator
Multi-Chem Production Chemicals
09.2003 - 04.2010
- Responsible for supplying employees with proper PPE and procedures per customer requirements
- Document preparation and maintenance for audit trail
- Hosted safety meetings and lunches at customers' locations
- Conducted local monthly safety meetings
- Responsible for shipping Hazardous Materials
- Responsible for conducting safety inspections of vehicles and workplace
- Responsible for proper storage of hazardous materials
- Responsible for monthly, quarterly, and annual reports
- Responsible for DOT compliance
President /Small Business Owner
Hester Appraisal Services
01.1998 - 09.2003
- Performed residential real estate appraisals for banks and credit unions.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Operations Specialist
Cleco
06.1992 - 12.1997
- Monitored plant equipment temperatures and pressures and made adjustments accordingly.
- Continuous observation of sulphur dioxide emissions to ensure environmental compliance.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Education
One year - financial and managerial accounting
Louisiana State University
Skills
- Health, Safety, and Environment Coordination
- DOT Compliance Coordination
- Operational Efficiency Oversight
- Safety Program Oversight
- Understanding Safety Standards
- Effective Communication
- Professional Writing
- Proficient in Computer Applications
- Expertise in Microsoft Excel
- Workplace Counseling
- Collaboration with Government Agencies
Timeline
Wholesale Auto Parts Sales Representative
Wray Ford
10.2021 - Current
Parts and Service / Finance Manager
Quality Ford Inc.
11.2012 - 07.2021
Warehouse Supervisor - HSE / DOT Coordinator
Multi-Chem Production Chemicals
09.2003 - 04.2010
President /Small Business Owner
Hester Appraisal Services
01.1998 - 09.2003
Operations Specialist
Cleco
06.1992 - 12.1997
One year - financial and managerial accounting
Louisiana State University
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