Terry Holden
Flushing,MI
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
4
4
years of professional experience
Work History
Owner
Quirky Girl Creations LLC
05.2021 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Facility Care Aide
Medilodge Of Montrose
05.2020 - 09.2020
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor of Science - Business Administration
DeVry University
Downers Grove, IL02.
High School Diploma -
Hill-Mccloy High School
Montrose, MISkills
- Administrative Oversight
- Budget Administration
- KPI Management
- Customer Relations
- Verbal and Written Communication
- Quality Control
- Inventory Management
- Time Management
- Problem Solving
- Decision Making
- Budgeting and Forecasting
- Adaptability and Flexibility
- Creative Thinking
- Organizational Skills
- Bookkeeping
Timeline
Owner
Quirky Girl Creations LLC
05.2021 - Current
Facility Care Aide
Medilodge Of Montrose
05.2020 - 09.2020
Bachelor of Science - Business Administration
DeVry University
High School Diploma -
Hill-Mccloy High School
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