Terry Ingram
Citrus Heights,CA
Summary
Technician with expertise in field operations and safety at Arroyo Seco Internet LLC. Demonstrated ability to enhance customer satisfaction through effective troubleshooting and communication. Achieved a 20% expansion in service reach through strategic sales initiatives. Skilled in hardware installation and team collaboration, ensuring seamless project execution and compliance with regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Technician/Field Service Technician/Installation Technician
Arroyo Seco Internet LLC
King City, USA
02.2020 - 02.2026
- Executed home internet installations and resolved technical issues to enhance customer satisfaction.
- Installed security cameras to enhance surveillance capabilities.
- Conducted door-to-door sales to effectively promote and expand company service reach.
- Organized and cleaned customer relationship management (CRM) data for improved efficiency.
- Managed inventory to ensure availability of essential products.
- Conducted door-to-door sales to promote company services effectively.
- Utilized MikroTik and Ubiquiti equipment for network setups.
Apprentice Electrician
Paradise Electric
Hollister, USA
02.2022 - 05.2022
- Maintained clean work areas by organizing materials and tools.
- Contributed to installation processes to enhance practical skills and support project completion.
- Utilized proper tools and equipment for efficient workflow.
- Connected wires to circuit breakers, transformers, and related components.
- Assisted with system installations by digging trenches and breaking concrete to facilitate efficient project execution.
- Installed conduit systems to establish proper electrical routing, ensuring compliance with safety regulations.
Education
Apprentice Electrician Certification -
Center of Employment Training
Soledad, CA11-2019
High School Diploma -
Portola Butler High School
King City, CA01-2014
Skills
- Field operations and safety
- Field troubleshooting
- Diagnostic testing
- Hardware and software installation
- Equipment maintenance
- Efficient with hand/power tools
- Regulatory compliance
- Task prioritization
- Professional communication
- Written communication
- Team collaboration
Certification
Electrical Apprentice Certification
Timeline
Apprentice Electrician
Paradise Electric
02.2022 - 05.2022
Field Technician/Field Service Technician/Installation Technician
Arroyo Seco Internet LLC
02.2020 - 02.2026
Apprentice Electrician Certification -
Center of Employment Training
High School Diploma -
Portola Butler High School