Terry Jaeger
Kaysville,UT
Summary
Dynamic Apparel Department Manager with a proven track record at Fred Meyer, excelling in merchandising strategies and performance analysis. Enhanced sales through effective promotional planning and employee training, fostering a collaborative team environment. Recognized for optimizing inventory management and delivering exceptional customer service, driving significant improvements in customer satisfaction.
Overview
48
48
years of professional experience
Work History
Apparel Department Manager
Fred Meyer
Logan, UT
05.1989 - 01.2025
- Supervised daily operations of apparel department, ensuring optimal product presentation and customer engagement.
- Trained and mentored team members on inventory management and merchandising standards.
- Implemented effective stock rotation processes to minimize waste and enhance sales performance.
- Analyzed sales trends to optimize product assortment and improve customer satisfaction.
Apparel Manager
Smiths Marketplace
10.1976 - 01.2025
- Managed inventory levels to optimize stock availability and reduce excess merchandise.
- Developed seasonal merchandising strategies to enhance product visibility and drive sales performance.
- Analyzed sales trends to inform purchasing decisions and maximize profitability across apparel categories.
- Trained and mentored team members on visual merchandising standards and customer engagement techniques.
- Collaborated with marketing team to execute promotional campaigns that increased foot traffic and brand awareness.
- Oversaw daily operations, ensuring compliance with company policies and maintaining high service standards.
- Implemented process improvements that streamlined workflow efficiency within the apparel department.
- Conducted regular assessments of staff performance to identify training needs and improve overall team productivity.
- Assisted customers with sizing issues or style recommendations, delivering personalized shopping experiences that fostered loyalty.
- Implemented efficient scheduling practices to maintain appropriate staffing levels during peak hours and reduce labor costs.
- Evaluated vendor performance regularly, forging strong partnerships that ensured consistent supply of quality products at competitive prices.
- Established open lines of communication between management and staff through regular meetings; addressing concerns promptly led to higher employee morale.
- Coordinated with other departments to ensure seamless execution of store-wide initiatives; this led to a more cohesive brand identity and improved customer experience.
- Maintained strict adherence to safety regulations by conducting regular inspections of store facilities and equipment.
- Optimized store layout based on customer flow patterns; this created an intuitive shopping experience which resulted in increased sales.
- Conducted regular performance evaluations for staff members, providing constructive feedback and coaching for continuous improvement.
- Collaborated with other department managers to develop cross-promotional initiatives that increased overall store revenue.
- Organized special events such as fashion shows or in-store workshops to drive brand awareness and boost community engagement.
- Improved employee retention rates by creating a positive work environment, offering growth opportunities, and recognizing team accomplishments.
- Increased sales by training staff on product knowledge, customer service techniques, and upselling tactics.
- Analyzed sales trends to identify popular products and optimize merchandise placement within the store.
- Developed successful marketing campaigns for seasonal promotions, driving foot traffic and online engagement.
- Streamlined operational processes resulting in reduced wait times at checkout counters and enhanced customer experience.
- Maximized profitability by identifying slow-moving items and implementing strategic markdowns or clearance sales events.
- Managed inventory effectively, ensuring optimal stock levels and minimizing loss through regular audits and accurate tracking systems.
- Boosted customer satisfaction by implementing effective visual merchandising strategies and maintaining a well-organized store layout.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Ben Lonond High
Ogden, UTBasic
Weber State University
Ogden, UTSkills
- Store operations
- Merchandising strategies
- Performance analysis
- Fashion trends
- Promotional planning
- Employee scheduling
- Store maintenance
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Team leadership
- Verbal and written communication
- Decision-making
- Problem resolution
- Customer relations
- Work Planning and Prioritization
- Scheduling and coordinating
- Self motivation
- Managing operations and efficiency
- Customer relationship management
- Hiring and training
- Employee training
- Recruitment and hiring
- Training and development
- Quality control
- Employee coaching and mentoring
- Schedule management
Timeline
Apparel Department Manager
Fred Meyer
05.1989 - 01.2025
Apparel Manager
Smiths Marketplace
10.1976 - 01.2025
High School Diploma -
Ben Lonond High
Basic
Weber State University