Summary
Overview
Work History
Education
Skills
Timeline

Terry Scott

Albuquerque,NM

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Friendly associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Store Associate

Smiths Grocery Store
09.2022 - 05.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Fulfillment Associate

Amazon
09.2021 - 09.2022
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.


  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Stocker

Walmart
09.2017 - 09.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Maintained stockroom records and generated reports for management.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

No Degree - Automotive Mechanics

San Juan College, Farmington, NM
2001

High School Diploma -

Shiprock High School, Shiprock, NM
05.1985

Skills

  • Retail Transactions Processing
  • Managing Cash Register
  • Stocking and Replenishing
  • Team Collaboration
  • Available Nights, Weekends and Holidays
  • Customer Assistance
  • Cleaning and Store Maintenance

Timeline

Store Associate - Smiths Grocery Store
09.2022 - 05.2023
Fulfillment Associate - Amazon
09.2021 - 09.2022
Stocker - Walmart
09.2017 - 09.2021
San Juan College - No Degree, Automotive Mechanics
Shiprock High School - High School Diploma,
Terry Scott