Terry Shafer
Lippert
PAULDING,OH
43
years of professional experience
Seasoned operations leader with deep experience in plant management, production oversight, and team development. Known for improving efficiency, controlling costs, and resolving problems quickly while maintaining safety, quality, and strong customer service.
Work History
General Manager
4 Years 5 Months- Managed P&L performance, controlling budgets and improving cost discipline across departments.
- Directed daily operations, aligning production, quality, and delivery priorities with business objectives.
- Implemented lean process improvements to reduce waste and increase throughput.
- Oversaw safety and compliance programs, reinforcing workplace standards and accountability.
- Coordinated cross-functional teams to resolve operational issues and sustain consistent output.
- Reviewed key performance indicators to guide staffing, scheduling, and resource allocation decisions.
- Strengthened customer relationships by addressing service concerns and operational commitments.
- Coached supervisors and frontline staff, building leadership capability and execution consistency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Production Manager
14 Years 10 Months- Directed production schedules to align labor, materials, and equipment with daily manufacturing targets.
- Implemented process improvements that reduced downtime and strengthened output consistency.
- Coordinated cross-functional teams to resolve bottlenecks and maintain consistent workflow.
- Monitored safety, quality, and compliance standards across production operations.
- Reviewed production data to identify variances and support informed operational decisions.
- Trained supervisors and line leads on standard work, escalation paths, and team accountability.
- Collaborated with maintenance, quality, and supply teams to sustain uninterrupted production flow.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Estimated labor requirements to support anticipated workload.
Production Manager
8 Years 11 Months- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Managed staffing plans to balance demand changes and maintain efficient coverage.
- Resolved issues quickly to maintain productivity goals.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed internal operational standards and productivity targets.
Plant Superintendent
15 Years- Directed plant operations to align production schedules with safety, quality, and delivery requirements.
- Coordinated maintenance, engineering, and production teams to reduce downtime and support equipment reliability.
- Monitored compliance with OSHA, environmental, and company safety standards across daily operations.
- Reviewed staffing plans, shift coverage, and labor allocation to maintain consistent workflow execution.
- Evaluated quality issues and enforced corrective actions to protect product standards and customer expectations.
- Led supervisors and hourly teams through training, performance coaching, and accountability practices.
- Analyzed production reports and operational data to guide decisions and support plant performance goals.
- Coordinated emergency response plans effectively addressing potential hazards and ensuring the welfare of all plant personnel during unexpected incidents.
- Collaborated with engineering teams to design and implement custom solutions for unique plant requirements.
- Evaluated performance metrics regularly, identifying areas for improvement in both individual worker output and overall plant efficiency.
- Monitored production quality with rigorous inspection procedures, ensuring consistent product output that met company standards.
- Provided employee training programs focused on skill development, promoting a knowledgeable workforce capable of handling diverse tasks within the plant environment.
Education
High School Diploma
Skills
Operations management
Problem resolution
Inventory control
Collaborative team member
Multitasking efficiency
Leadership skills
Team management
Team leadership
Customer relations
Relationship building
Efficient multi-tasker
Strategic planning
Timeline
General Manager
Lippert
06.2022 - CurrentRead More
Production Manager
Lippert
08.2007 - 06.2022Read More
Production Manager
Dietrich's
09.1998 - 08.2007Read More
Plant Superintendent
The Rival Company
09.1983 - 09.1998Read More
Paulding Exempted Village High School
High School Diploma
Read More