Terry Ward
Coppell
Summary
Enthusiastic individual with superior skills in both team-based and independent capacities. Possessing a strong work ethic and excellent organizational skills, brings a dedicated approach to any setting. Excited to embark on a new challenge with a successful team. Actively seeks opportunities to acquire new skills and contribute to the success of the group. With strong administrative, relationship-building, and problem-solving abilities, well-equipped to make valuable contributions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
DFW Outside Sales Representative
The Ascend Group
01.2024 - 12.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
DFW Outside Sales
Datacom Sales Group
02.2023 - 12.2023
- Finalized sales deals and contracts.
- Managed territory budget to support development of regional and territory leads.
- Strengthened client retention rates by consistently delivering exceptional service experiences throughout the entire sales cycle.
- Identified upsell opportunities within existing accounts through attentive relationship management skills which led to increased customer spending over time.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Sr. Account Sales Representative
WESCO Distribution Inc.
07.2012 - 01.2023
- Responsible for $9 million of the branch’s $21 million in sales in 2019.
- Led the eastern half of US in VIP customer sales growth over 2019 to prior year.
- Coordinated with purchasing manager to negotiate and secure contracts with key clients.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Responsible for communicating customer quotes daily.
- Coordinated inventory, stocking, and ordering.
Customer Logistics Manager
Ryder Logisitcs
11.2010 - 07.2012
- Confirming all outbound shipments are on correct carriers.
- Responsible for scheduling carriers to pick up with strict time constraints.
- Managed a shift of 35 people •SAP, MS Access, and MS Excel knowledge.
- Responsible for flawless start up of new facility and is now known as a showcase facility.
- Led team to meeting and exceeding all productivity goals set forth by the customer.
- Reviewed profit and loss statements and metrics to identify trends and opportunities.
- Saved costs through negotiating contracts with freight companies and suppliers.
Dock Worker
YRC Worldwide
03.1996 - 11.2010
- Responsible for ensuring trailers are properly prepared for loading and unloading prior to freight shipment
- Plan and distribute all freight to maximize total load capacity – allowing for the most revenue per trailer
- Work within required safety methods to maintain a safe and productive work environment
- Responsible for the training of part time casual dock workers – including orientation, work methods and general company policies and procedures
- Responsible for all trailer inventories and end recipient customer satisfaction.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
FOH Manager
Joes Crab Shack
09.2007 - 11.2009
- Responsible for running shift and supervising personnel.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Education
Collin County Junior College
Plano, TXTarrant County Junior College
Hurst, TX2010
Skills
- Sales and profits maximization
- Multitasking
- Territory management
- Entrepreneurial mindset
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
Affiliations
VOLUNTEER ACTIVITES
•Coaching a select soccer team in the CYSA.
•Assisting in coaching select baseball team in Triple Crown Sports.
Certification
Basic EMT Certification
Timeline
DFW Outside Sales Representative
The Ascend Group
01.2024 - 12.2024
DFW Outside Sales
Datacom Sales Group
02.2023 - 12.2023
Sr. Account Sales Representative
WESCO Distribution Inc.
07.2012 - 01.2023
Customer Logistics Manager
Ryder Logisitcs
11.2010 - 07.2012
FOH Manager
Joes Crab Shack
09.2007 - 11.2009
Dock Worker
YRC Worldwide
03.1996 - 11.2010
Collin County Junior College
Tarrant County Junior College